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- Benefits of Telehealth: A Set of Customizable Patient Education Materials
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- Bobbi’s Story: Telehealth is a ‘Blessing’ for Grandson with Cerebral Palsy
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- Broadening Our Definition of Health
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- Case Study: Preventing Unnecessary ER Visits With Real-Time Tracking
- Case Study: San Mateo Medical Center Finds Digital Fix for Tracking Competency Compliance
- Case Study: A Clinic and a School District Team Up to Help Kids
- Case Study: A Rural Clinic Pilots Online Appointment Bookings
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- Case Study: Addressing Patients’ Social Needs with OneDegree, an Online Social Service Referral Platform
- Case Study: All Hands on Deck for MyWellness Patient Portal
- Case Study: Boosting Productivity with Medical Scribes
- Case Study: Boosting Teamwork Around Social Needs Screening at Asian Health Services
- Case Study: Building a Collaboration with West County Health Centers to Address School Absenteeism
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- Case Study: Developing a Whole-Person Case Management Program for People Exiting the Criminal Justice System
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- Case Study: Group Visits Improve Diabetes Self-Management
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- Case Study: How School Success Builds Healthy Communities
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- Case Study: LA Health Department Party Prizes Boost Patient Wellness Portal Enrollment
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- Case Study: Responding to Homelessness Using Geo-Mapping
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- Case Study: Sharing and Celebrating HEDIS Bright Spots at Community Health Center Network
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- Case Study: Texting for Health at Monterey County Clinics
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- Case Study: Unassuming Scanner Makes Big Difference in Monterey County Clinics’ Workflow
- Case Study: Using a Cutting-Edge Data Analytics Platform to Improve HEDIS Measures
- Catalyst 2013: Final Evaluation Report
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- Catalyst Method: 3-Part Observations
- Catalyst Method: Affinity Clustering
- Catalyst Method: Analogous Examples
- Catalyst Method: Analyze Qualitative Data
- Catalyst Method: Brainstorming Creative Ideas
- Catalyst Method: Business Model Canvas
- Catalyst Method: Collaborative Cycle
- Catalyst Method: Concept Sheets
- Catalyst Method: Design Research 101
- Catalyst Method: Dimension Your Project
- Catalyst Method: Draw Your Experience
- Catalyst Method: Elevator Pitch
- Catalyst Method: Empathy Mapping
- Catalyst Method: Facilitating Co-Design Sessions
- Catalyst Method: Facilitating Reflective Discussion
- Catalyst Method: Insights Hierarchy Framework
- Catalyst Method: Journey Mapping
- Catalyst Method: Observation
- Catalyst Method: Organize Project Data
- Catalyst Method: Paper Models
- Catalyst Method: Personas
- Catalyst Method: Pitch Deck
- Catalyst Method: Postcard from the Field
- Catalyst Method: Problem Statement Matrix
- Catalyst Method: Rapid Experiments
- Catalyst Method: Service Prototypes
- Catalyst Method: Show & Tell Interviewing
- Catalyst Method: Solution Maps
- Catalyst Method: Storyboards
- Catalyst Method: User Feedback with Prototypes
- Catalyst Method: Value Curve
- Catalyst Method: Valuing Solutions
- Catalyst Principle: Dimension & Diagram
- Catalyst Principle: Imagine & Model
- Catalyst Principle: Pitch & Commit
- Catalyst Principle: Question & Reframe
- Catalyst Principle: See & Experience
- Catalyst Principle: Test & Shape
- Catalyst: New Jersey Request for Applications
- Catalysts Learning Exchange: Ongoing Design Partnership with Patients
- CCI and Partners Develop Effective New Tool for Primary Care Clinics Rolling Out Medications for Addiction Treatment
- CCI Helps Launch Delta Center for a Thriving Safety Net
- CCI Innovation Group Explores Everytable Partnerships To Feed Patients in Need
- CCI Innovation Safari Explores Transforming Culture at Intuit
- CCI Teaching Moments: A Lightbulb Went On
- CCI Teaching Moments: Discovering Listening
- CCI Teaching Moments: Obstacles on the Road
- CCI Teaching Moments: Unraveling Privilege
- CCI’s Little Instruction Book
- CCI’s New Name and Expanded Focus
- Celebrating Everyday Innovation
- Centering Anti-Racism in Trauma-Informed Care
- Central Washington Health Center Seeks to Improve Telehealth Access for Patients in Supportive Housing
- Centralizing Administrative Support for Small Provider Practices
- Challenge Accepted: Tools to Adopt Seven Unique Innovations
- Cholesterol Reduction Guidelines Update 2016
- Choosing a Problem
- Clinic Fosters Resilience in Pregnant Patients and New Parents with a Substance Use History
- Clinic Spotlights: Growing and Expanding MAT Programs
- Clinical Review of PHASE Protocol 2015
- Closing the Loop on Referrals
- Co-Design for Better Care: April 2015
- Co-Design for Better Care: Kickoff
- Co-Design for Better Care: Orientation Next Steps
- Co-Design for Better Care: Request for Proposals
- Co-Designing for Better Care: Shadowing
- Co-Visits at Serve the People Community Health Center
- Coaching for Impressive Care
- Collaborative Spaces, Control-Freak Leaders, and When You’re Done Prototyping
- Colorado Clinic Throws Open Digital Front Door
- Colorado Clinic Turns to Tech to Try to Prevent Unnecessary ER Visits
- Colorado Mental Health Clinic Engages Youth With An Interactive Well-Being Platform
- Communicating and Making the Case for Change
- Community Partnerships Kickoff Webinar
- Community-Oriented, with Aromatic Hints of Risk-Taking: An Innovation Safari to Old World Winery
- Compost Queen
- Confused About Your Analytics Capability? We Have a Tool for That
- Connected Parents, Connected Kids: Moving from ACEs Scores to Building Family Resilience
- Contingency Management Treatments for Stimulant and Other Substance Use Disorders: What They Are and How They Work
- Counseling Patients With ACEs Using a Strengths-Based Approach? Dr. Bob Sege Has Your Back
- CP3 Population Health Toolkit
- Creating a Roadmap for Vaccine Equity: How San Francisco’s South of Market Health Center Eased Disparities During the Pandemic
- Creating a Safety Net for COVID-19 Patients in Home Isolation
- Creating Effective Improvement Teams
- Cultivate Fund: Request for Proposals
- Dashboard Design Features
- Dashboards in Action
- Data Governance for High Functioning Health Centers
- Data Governance Handbook: Implementing Data Management Practices in Health Centers
- Data Services—The Baldrige Way
- Data Stewardship and Data Governance
- Data Stewardship and the Role of the Data Steward
- Data Strategy Worksheet
- Decision Matrix: Visualize Your Team’s Preferences
- Demystifying Data Governance
- Denver Mental Health Clinic Pilots New Program for Clients with Depression
- Design Thinking for Data Visualization
- Design Thinking Warm Up
- Designing for Reality, a Primer at the Opower Safari
- Designing Innovation Space at Your Organization
- Developing Messaging Content and Logic
- Diversity, Equity, and Inclusion
- Drinking from a Fire Hydrant: Data Analytics in the Safety Net
- Driver Diagram: Delivering High-Quality Video Visits
- Driver Diagrams: Virtual Care Innovation
- Driving Change through Your Organization’s Social Systems
- Dropping the Right Balls
- During COVID-19, Interfaith Nonprofit Works Overtime To Ensure Families Don’t End Up on the Street
- During the Pandemic, SLO Community Collaborative Gets Creative in Educating Youth About Relationships
- Editing Video for Storytelling
- Effective Communication Strategies for Strengthening Patient-Clinician Relationships
- Elevator Pitch
- Empanelment Series
- Empathic Communication in Phone and Video Visits
- Empathic Inquiry in Clinic Settings
- Engaging Clients in Powerful Ways: WEAVE
- Engaging Patients to Improve Care: Request for Proposals
- Engaging Your Team: Chapter 3 of Building a Data-Driven Culture
- Ensuring Virtual Care for All: Health Center’s Portland Pilot Focuses on BIPOC Patients
- Ethnographic Interview Stimulus
- Ethnographic Interviewing – Discussion Guidelines
- Ethnographic Interviewing – Etiquette
- Expanding Access through Team Care: Demand and Capacity in the Schedule
- Expanding Access through Team Care: Innovation, Variation, and Change
- Expanding Access through Team Care: More on Managing Capacity & Demand
- Expanding Access through Team Care: No-Show Reduction
- Expanding Access through Team Care: Optimizing Communication Management
- Expanding Access through Team Care: Task Delegation and Standing Orders
- Expanding Access through Team Care: Year in Review
- Exploring Sustainability Models: Business-Driven Funding
- Exploring Sustainability Models: Donor-Driven Funding
- Exploring Video Collaboration in the Clinic
- Facilitating Care Integration Toolkit
- Facilitating Care Integration Webinar: A Hospital System-Based Approach to Community Integration
- Facilitating Care Integration Webinar: Advances in Improving Social and Medical Care Integration
- Facilitating Care Integration Webinar: Easing Hospital Transitions
- Facilitating Care Integration Webinar: Evidence-Based Approach to Care Transitions
- Facilitating Care Integration Webinar: Facilitating Access for the Underserved
- Facilitating Care Integration Webinar: Facilitating Care Integration in Community Health Centers
- Facilitating Care Integration Webinar: Health Coaching
- Facilitating Care Integration Webinar: Integrating Hepatitis C Treatment into Primary Care
- Facilitating Care Integration Webinar: Integrating Pharmacy Care and Primary Care
- Facilitating Care Integration Webinar: Mapping Social and Community Data with HealthLandscape
- Facilitating Care Integration Webinar: Pediatric Behavioral Health
- Facilitating Care Integration Webinar: Specialty eReferrals
- Facilitating Care Integration Webinar: Team-Based Care for Hypertension in the Age of Healthcare Reform
- Facilitating Care Integration: Assess Your Practice
- Facilitating Care Integration: Integrating Digital Retinopathy Screenings into Primary Care
- Failure Fuels Perfection
- Feedback Capture Grid
- Feeling Heard: Setting a ‘New Agenda’ for Patient-Clinician Relationships
- Final Evaluation Report for Expanding Access through Team Care Program
- Finally: A Digital Fix to Filling Out Forms
- Financial Measures for Care Teams
- Five Ways to Jump Start Collaborative Problem Solving
- Flying and the Patient Experience
- Food Insecurity in the Time of COVID-19: A California Primer
- Food Insecurity: Hidden Hunger in Los Angeles
- For Del Norte Addiction Treatment Coalition Partnerships Prove Key
- From Practice into Action: Videos on Key Learnings from the Resilient Beginnings Network
- From the Gardens to the Gallery: Recaps of SNIN Innovation Safaris
- From Wildfires to Childhood Trauma, a Resilience Collaborative Transformed the Way Clinics Face the Unthinkable
- Get to Know Wes Gabrillo — He Loves to Laugh
- Getting from “Broken” to Healing: A Children’s Health Clinic Strives to be a Center of Healing for All
- Getting Out to Get Smarter
- Growing Deep Roots in Kalihi Valley
- Harnessing the Power of Patients as Partners
- Health Care Heroes of the California Wildfires
- Health Care Is Not an Insurance Product
- Health Home Innovation Fund
- Healthy Black Families Collaborative Persists in the Face of Relentless Adversity
- Hierarchy of Needs
- How ‘EQ Check-Ins’ Can Bring Empathy and Presence to Any Meeting
- How a Health Center That Screens for Childhood Trauma Worked to Heal Itself First
- How a Team Approach to Chronic Disease Can Empower Patients with Diabetes
- How Axis Community Health Improved Patient Care by Tracking Behavioral Health Data and Quality Outcomes
- How Clinics in Hawaii and Other States Are Using Telehealth to Reach Their Most Vulnerable Patients
- How Do We Eliminate Health Inequities for Black Mothers?
- How Do We Go from Innovating to Being Innovative?
- How Do We Protect Health Care for the Most Vulnerable?
- How Do You Measure Workplace Culture?
- How Far Are You Willing to Go?
- How Might We Statements: Reframing Your Problem
- How My Pregnancy Helped Me Better Appreciate Improvement Work
- How One California Clinic Tapped a Bilingual Medical Assistant to Lead ACEs Work
- How Phone Visits Helped This Patient Maintain His Health — And Dignity
- How San Mateo Medical Center Harnessed All Care Team Members to Streamline Telemedicine Workflows
- How Telephone Visits Improve Care at Riverside
- How the Innovation Hubs Got Started
- How The Los Angeles LGBT Center Championed Population Health to Maximize Colorectal Cancer Screening
- How to Connect with People and Hear their Authentic Stories
- How to Create a Unique Experience for Clients to Share Their Stories
- How to Cultivate an Innovation Ecosystem
- How To Get Started With Data Governance
- How to Measure Patient Experience and Satisfaction with Telehealth
- How to Pay for It: MAT in Community Health Centers
- How to Run a Successful Design Sprint
- How to Spread the Best Solutions
- How We Learn: Aspiration, Self-Awareness, Curiosity, and Vulnerability
- How White Memorial Community Health Center Improved Video Visit Infrastructure and Assessed Patient Satisfaction with Telemedicine
- Human Factors in Breakthrough Innovation
- Hypertension Control Change Package
- Hypertension Control: 2016 Clinical Update
- Hypertension Control: 2017 Clinical Update
- I Like I Wish: A Tool to Encourage Open Feedback
- Implementation and Evaluation Toolkit for Piloting Innovations in the Safety Net
- Improvement Tools for Trauma-and Resilience-Informed Pediatric Care
- In Our “New” Normal: Team-Building Activities for Authentic Connection
- In the East Bay, Community Health Worker Outreach Goes Virtual
- In The Journey to a Healing Organization, Even One Small Change Can Make a Difference
- Influential Leadership: Gaining Support for Improvement Projects with an Influence Plan
- Infographic: Increasing Access to MAT in Primary Care for Patients with Opioid Use Disorder
- Infographic: Piloting TickiT for Patient Experience Surveys
- Infographic: Reducing No-Shows with 22otters
- Infographic: The Case for Care Delivery Transformation
- Infographic: Waiting-Room Concierge
- Innovation Catalyst 2015-2016 Program Evaluation
- Innovation Catalysts: Six Months of Amazingness
- Innovation Center for the Safety Net: Request for Proposals
- Innovation Challenge: Cellular Glucose Monitoring
- Innovation Challenge: Engaging Patients with dScout
- Innovation Challenge: Health Coverage Enrollment Program
- Innovation Challenge: Organizing Around Transition Points
- Innovation Challenge: ProACT Email Notification System
- Innovation Challenge: Remote House Calls
- Innovation Challenge: Telephone Urgent Care Visits
- Innovation Hubs Final Evaluation
- Innovation in Community Health Centers: Key Learnings from the Innovation Challenge Pilot
- Innovation Is a Maze—on Fire
- Innovation Lab Welcome Meeting
- Innovation Spotlight: A Social Enterprise Making Our World a Cleaner Place
- Innovation Spotlight: Adverse Childhood Experiences Screening
- Innovation Spotlight: Breathing Easier with Smart Inhalers
- Innovation Spotlight: Capturing Patient Stories
- Innovation Spotlight: Chronic Pain Group Visits
- Innovation Spotlight: Circle of Care
- Innovation Spotlight: Email Notifications for Care Managers
- Innovation Spotlight: Establishing a Congestive Heart Failure Clinic in San Joaquin County
- Innovation Spotlight: Extending the Hypertension Care Team Beyond the Clinic
- Innovation Spotlight: Flip Visits
- Innovation Spotlight: Food Is Medicine
- Innovation Spotlight: Hitch Health
- Innovation Spotlight: Lumiata’s Predictive Analytics Platform
- Innovation Spotlight: Medical Scribes in the Safety Net
- Innovation Spotlight: Next Level Gardens
- Innovation Spotlight: Omada Health
- Innovation Spotlight: Personalized Employee Wellness
- Innovation Spotlight: Preventing Heart Attacks and Strokes in Downtown Oakland
- Innovation Spotlight: Pulse One Minute Survey
- Innovation Spotlight: Recuperative Care Housing
- Innovation Spotlight: RubiconMD Curbside Consults
- Innovation Spotlight: Safe Opioid Prescribing for Chronic Pain
- Innovation Spotlight: School-Clinic Collaboration
- Innovation Spotlight: Standby Appointments
- Innovation Spotlight: Street Medicine
- Innovation Spotlight: Transitions Clinic Network
- Innovation Spotlight: Urban Voices Project
- Innovation Spotlight: Using 22otters for Colonoscopy Prep
- Innovation Spotlight: Using Social Determinants Data
- Innovation Spotlight: Virtual Dental Home
- Innovation Spotlight: Virtual Telephone Visits
- Innovation Spotlight: Visit Summary, An Always Event
- Innovation Spotlight: Waiting Room Concierge
- Innovation Spotlight: What are Medications for Addiction Treatment (MAT) for Opioid Use Disorder?
- Innovation Stories: Building A Career Ladder With Patient Navigators
- Innovator Highlight: A Telemedicine Approach To Increasing Diabetic Retinopathy Screening
- Innovator Highlight: Addressing an Oral Health Provider Shortage Via Colocation and Training Models
- Innovator Highlight: Connecting Hospital Visits to the Neighborhood Health Care System
- Innovator Highlight: Facilitating Access for the Underserved in San Diego
- Innovator Highlight: Hospitalists and Primary Care Providers Working Together
- Innovator Highlight: Increasing Diabetic Retinopathy Screening by Training Primary Care Providers
- Innovator Highlight: Integration of Pharmacy Teams into Primary Care
- Innovator Highlight: San Francisco General Hospital’s eReferral System
- Integrating Primary Care and Diagnostic Imaging
- Integrating Primary Care and Hospital Care
- Integrating Primary Care and Oral Health
- Integrating Primary Care and Pharmacy Care
- Integrating Primary Care and Specialty Care
- Introducing Our Upcoming Trauma-Informed Care Program Opportunities
- Introducing Raven
- Introduction to Data Strategy Worksheet
- Introduction to the Analytics Capability Assessment
- Invitation to Participate: Treating Addiction in the Primary Care Safety Net
- It Starts and Ends with People
- Joining California in Curbing the Opioid Epidemic
- Journey Mapping – In Action
- Key Steps and Strategies for Using Data to Improve Care
- Keys to Flipping Telehealth Appointments From Phone Calls to Video Visits
- Kheir Clinic’s Road to Wellness: Dealing With Patient Transportation Needs
- LA Clinics Pivot on Transportation During The COVID-19 Crisis
- LA Clinics Respond to Food Insecurity During COVID-19
- LA Health Center Leverages Telehealth to Boost Low-Income Patients’ Diabetes Control
- Landscape and Business Case for Analytics
- Launch and Learn Fast
- Leading Change Without Being Offensive
- Learner-Centered Design Methods
- Learning Through First-Hand Experiences
- Learning to Slow Down in Order to Go Fast
- Learning to Talk-Story
- Lessons from Cherokee Health Systems: A Truly Integrated, and Inspiring, Model of Care
- Lessons from Two Initiatives to Introduce ACEs screening into Pediatric Practices
- Leveraging Data for Care Management
- Leveraging Data for Value Based Care
- Leveraging Design Tools to Uncover Insights: Community Action Partnership San Luis Obispo
- LifeLong Medical Care: Preparing for the Worst-Case Scenario
- Links We Like
- Listen: “Press 1 to Adopt a New Phone System” – Health Center Ventures Beyond the Hardware
- Listen: A Low-Touch Approach to Maximize Screenings for Social Determinants of Health
- Listen: AI for Self-Service – Learning How to Create Adaptive Digital Assistance
- Listen: An Inclusive Environment for Everyone to Belong and Thrive
- Listen: Asian Health Services – Teaching Patients How to Take Charge of Their Blood Pressure at Home
- Listen: Care Coordinators Are Key to Connecting Patients Remotely
- Listen: Collaboration Is Innovation – Revamping The Patient Portal
- Listen: Do You Want to Be a Catalyst?
- Listen: Finding HOPE
- Listen: Health Tech Navigators – A Boon to Greater Community Access, Trust and Engagement
- Listen: Helping People Live the Healthiest Lives Possible
- Listen: How COVID-19 Changed Hypertension Care
- Listen: Integrating What’s Real in the Community
- Listen: Making a Digital Check-in Simple with an API
- Listen: Making Accessible Video Visits a Priority
- Listen: Missed Appointments, Missed Prevention Opportunities
- Listen: Rallying Behind a New EHR to Boost Patient-Focused Care
- Listen: Readiness, Response, Recovery, and Renewal
- Listen: Streamline the Scheduling Experience, Improve Continuity of Care
- Listen: Taking the Hassle Out of Telehealth – Patient-Initiated Connection with Providers
- LISTEN: Veenu Aulakh on Politico’s Pulse Check Podcast
- Looking for CCI Grants?
- Los Angeles LGBT Center Takes Pride in New Pantry for Food Insecure Patients
- Low-Tech Solution to High Blood Pressure Problems
- Make More Compelling Presentations to Create Support for Your Ideas
- Making Telehealth Work: Insights from the California Safety Net
- Man on a Mission: Dan Kurywchak on How to Avoid 12 Common Pitfalls in Telemedicine
- Managing Data as a Strategic Asset – SNAP-LA Meeting
- Managing Data to Drive Action – SNAP-LA Meeting
- Map Your Workflows to Improve Care
- MAT Chat with ATSH Coach Katie Bell
- MAT Chat with Bay Area Community Health
- MAT Chat with Golden Valley Health Centers
- MAT Chat with KCS Health Center
- MAT Chat with Kheir Clinic: “Building Relationships Is Key”
- MAT Chat with Neighborhood Healthcare
- MAT Chat with Northern Inyo Healthcare District
- MAT Chat with Olive View-UCLA Medical Center
- MAT Chat with Santa Cruz County Health Services Agency
- MAT Chat with Valley Health Associates
- Measuring Cost of Care
- Medical Scribes: Duties and Workflow 2017
- Medical Scribes: HR and Scribes 2017
- Medical Scribes: HR and Scribes Continued 2017
- Medical Scribes: Mid-Project Check-In 2017
- Medical Scribes: Provider-Scribe Connection 2017
- Medical Scribes: Start-Up Basics 2017
- Medication Adherence in the Safety Net: Where Simple Innovations Make Big Impact
- Medications for Addiction Treatment (MAT) Management During COVID-19: 6 Takeaways
- Melissa’s Story: Telehealth Is Knowing Care Is Just a Call Away
- Message from Our New Executive Director
- Moving Clinics Upstream Kickoff Webinar
- Moving Toward Value-Based Care: Lessons Learned from CP3
- Moving Toward Value-Based Care: Payment Redesign Insights and Reflections
- Navigating Power Dynamics in Co-Design: East Oakland Youth Development Center
- Networking for Community Health
- New Jersey Innovation Catalyst Initiative 2015
- Non-Emergency Medical Transportation (NEMT): Technology Solutions Landscape
- Notes on Data and Value from Healthcare Analytics Summit
- Obtaining Consent and Ensuring Privacy
- On Remote Patient Monitoring — Roses, Buds, and Thorns
- One Wide-Ranging Health Center Brings Teleheath to Three Western States
- OpenNotes Success at University of Rochester Medical Center
- Optimizing the Flow of Information and Work for Social Needs
- Overview of Catalyst Principles
- Part Five: Maximizing and Sustaining Empanelment
- Part Four: Adjusting Panel Sizes
- Part One: Establishing Patient-Provider Relationships
- Part Three: The Four-Cut Method
- Part Two: Calculating Supply and Demand
- Patient Engagement Series: Advisory Councils Share Their First-Hand Experiences
- Patient Engagement Series: Diversity and Language
- Patient Engagement Series: Innovative Models of Patient Engagement
- Patient Engagement Series: Starting Patient Advisory Councils from Scratch
- Patient Engagement Series: Using Patient Voices to Improve Your Organization
- Patient Perspective
- Patient Portal at Western Sierra Medical Clinic
- Patient Portal: Data Visualization 2017
- Patient Portal: Enrollment and Password Reset 2017
- Patient Portal: Increasing User Engagement 2015
- Patient Portal: Minor Access and Issues 2015
- Patient Portal: Options for Successful Training 2017
- Patient Portal: Program Outcomes Celebration 2016
- Patient Portal: Spanish Language Options 2017
- Patient Portal: Workflows 2017
- Patient Segmentation for Better Care
- Patient Waitlist Call Script
- Patient Waitlist Data Collection Log
- Pediatric Care Coordinators: Closing the Loop to Help Children at Risk Thrive
- Peer Circle Reflections: How to Best Support Teens in Creating Healthy Relationships
- Peer Sharing: Promising Best Practices for Video Visits
- Petaluma Health Center: Mammography Innovation Project
- PHASE 2020 Kickoff Webinar
- PHASE Convening: Achieving Excellence in Blood Pressure Control
- PHASE Convening: Celebrating Achievements, Looking Forward
- PHASE Convening: Engaging Patients as Active Partners
- PHASE Convening: Sharing Ideas to Accelerate Progress
- PHASE Convening: Toward Equity in Hypertension Care
- PHASE Learning Community Webinars
- PHASE on a Page
- PHASE Peer Learning Site Visits
- PHASE Webinar: Readiness for PHASE Implementation
- PHASE/TC3 Central Valley Peer Learning Site Visits
- Pitch Perfect: How to Rally Your Team Around an Idea in 7 Steps
- Population Care During COVID-19: Caring for Patients with Chronic Conditions
- Population Care During COVID-19: Pulling the Brake on a Moving Train
- Population Health Learning Network Informational Webinar
- Population Health Learning Network Kickoff Webinar
- Population Health Learning Network Toolkit
- Practicing Centering and Emergent Strategy During Trying Times
- Practicing Virtual Care During a Pandemic
- Pre-Visit Planning: Using Data and Optimizing Care Team Roles
- Precise Registries for Population Health Management
- Prioritizing Data Services Projects
- Process Map
- Prototyping is Rooted in the Fundamental
- Qualitative vs. Quantitative Data
- Racial Inequities in Health Care: What Is Holding Us Back?
- RBC Convening: Developing Trauma-Informed Work Culture & Assessing for Trauma
- RBC Convening: Learning From Others About Trauma Screening and Referrals
- RBC Convening: Sustaining & Spreading Trauma-Informed Care
- Reflecting on SNIN and the Resilience to Move Forward
- Reflecting on Your Innovation Journey
- Reflections from a Decade of Listening
- Reflections on Eating as a Health Professional: Lessons Learned from My Care in an Eating Disorder Clinic
- Reframing ACEs Screening and Response: CALQIC Completes Its Journey Toward a Relationship-Based Approach to Healing Trauma and Stress
- Reimagined Care Challenge 2016
- Reimagined Care Challenge 2016: Request for Interest
- Remote Patient Monitoring & Wireless Tech Pair Up To Help Manage Chronic Conditions
- Remote Patient Monitoring Shows Potential to Heal Health Care Disparities
- Removing Barriers to Health Care: Denver Health Boosts Telehealth Visits By Hiring Patient Navigators and “Trans-Creating” in Multiple Languages
- Report: Texting for Better Care
- Resilient Beginnings Collaborative Informational Webinar
- Resilient Beginnings Collaborative Program Overview & Kickoff
- Resilient Beginnings: Trauma- and Resilience-Informed ACEs Screening and Response Learning Brief
- Resources for Complex Care: Team Tools
- Respite Care Services for Homeless Patients
- Returning to our ROOTS: The Role of Clinics in Addressing the Social Determinants of Health
- Right-Sizing Data Governance
- Roles in a Data Driven Organization
- Roles in a Data Literate Organization
- Rolling Exams: Workstations on Wheels Make Hybrid Consultations Easy
- ROOTS Convening: A Deep Dive into Partnerships and Change Management
- ROOTS Convening: Addressing Social Needs from the Perspective of Health Centers
- ROOTS Program Early Lessons Learned
- ROOTS Program Informational Webinar
- ROOTS Program Kickoff
- Round Mountain Teen Center
- Rural Colorado Hospital Embraces Texting and Telehealth During Pandemic
- Rural Partnership For Indigenous Youth Works to Prevent Intimate Partner Violence
- Rural West Marin Clinic Works with Family Advocates to Connect Patients to Services
- Safety Net Analytics Program 2014: Request for Applications
- Safety Net Analytics: A Journey to Self-Service Analytics 2015
- Safety Net Analytics: Dashboard Design Elements 2015
- Safety Net Analytics: Determining Cost-Benefit 2015
- Safety Net Analytics: Developing an Analytics Strategy 2015
- Safety Net Analytics: Financial Measures for Care Teams 2015
- Safety Net Analytics: Identifying ROI and Building Your Analytics Project Charter 2015
- Safety Net Analytics: Patient Segmentation for Care Coordination 2015
- Safety Net Analytics: Trends, Tools and Technology 2015
- Safety Net Analytics: Volume to Value 2015
- Safety Net Health Center Goes Beyond ACEs Screening and Treatment to Trauma Prevention
- Sample Video Asset
- Santa Cruz Coalition on Healthy Relationships Combats Stigma Against Teens of Color With Youth-Led Fun
- Seattle Clinic Known for its Radical Roots Continues to Empower its Patients
- Selecting a Dashboard Tool
- Selecting a Vendor
- Self Measured Blood Pressure Monitoring: Voices from the Field
- Series Intro
- Set Your Strategy: Chapter 2 of Building a Data-Driven Culture
- Setting the Stage for Innovation
- SF Health Network Reaches Out to High-Risk Patients to Protect Them from COVID-19
- Share Our Selves: Integrating Medication Into Patient Care
- Shifting Perspectives: From ‘Tackling Social Determinants of Health’ to ‘Tackling Institutionalized Racism’
- Six Tips for Building a Data Driven Culture
- Skill-Building Workshop: Engaging in a Self-Measured Blood Pressure Monitoring Program
- Skill-Building Workshop: Motivational Interviewing for Medication Adherence
- Skill-Building Workshop: Using Performance Data to Light a (Respectful, Collaborative) Fire for Change
- Skillshare: A Fun Way to Assess the Skills of Your Team
- Slowing Down to Plant Seeds
- Smartphones for Everyone
- Spreading Innovations 2014: Request for Proposals
- Spreading Innovations 2015: Request for Proposals
- Spreading Innovations in the Safety Net: Opportunities and Barriers
- Spreading Solutions That Work 2018 Informational Webinar
- Spreading Solutions That Work 2018 Program Kickoff Webinar
- Staffing Your Data Services Department
- Stakeholder Map
- Steps for Building a Data Services Department
- Stop Dreaming, Start Doing. Join CCI Academy Today!
- Storystorming – Brainstorming Using Storyboards
- Strategy and Tactics Align for Impressive Hypertension Control: Livingston Health Center’s Self-Measured Blood Pressure Program
- Strengthening Clinics through Aligned Leadership
- Strengthening Clinics Through Aligned Leadership: Request for Proposals
- Strengthening Partnerships to Improve Community Health
- Support for Strengthening Clinics through Aligned Leadership
- Sustainable Models of Telehealth in the Safety Net In-Person Workshop
- Sustainable Models of Telehealth in the Safety Net: Fall 2017 In-Person Workshop
- Sustainable Models of Telehealth in the Safety Net: Fall 2018 In-Person Workshop
- Sustainable Models of Telehealth in the Safety Net: Fall 2019 In-Person Workshop
- Sustainable Models of Telehealth in the Safety Net: Program Kickoff
- Sustainable Models of Telehealth in the Safety Net: Spring 2019 In-Person Workshop
- Sustaining a Data-Driven Culture
- Systems Thinking Reveals New Pathways for an Addiction Treatment Coalition
- Tableau in Action
- Tackling America’s Deadliest Drug Epidemic: How CCI Helped Transform Addiction Treatment During the Pandemic
- Tackling Bias, Fear, Inequality, and Disrespect: Tosan Boyo’s Blueprint for a Successful Equity Journey in Healthcare
- Tackling Childhood Trauma During a Pandemic: Lessons from California’s Largest Collaborative on ACEs Screening and Response
- Tackling Food Insecurity During the Pandemic and Beyond: 14 Strategies from the Field
- Tactics & Technology: Chapter 4 of Building a Data-Driven Culture
- Taking Action to Dismantle Anti-Black Racism: A Talk by Dr. Zea Malawa
- Taking Great Video with a Smartphone
- Taking the Pulse of Improvement Efforts Using Run Charts and Funnel Charts
- Taking Time for Self-Care During the Workday
- TC3/PHASE Wireside Chat: Overcoming Barriers in Improving Blood Pressure Control – The Kaiser Permanente Experience
- Tech Demo: Connecting Patients to Transportation with Kaizen Health
- Tech Demo: Hitch Health’s Patient Transportation Solution
- Tech Demo: Improving Patient Scheduling with Radix Health
- Tech Demo: Leveraging Behavioral Health Data to Improve Health Outcomes
- Tech Demo: Marketplace for Short-Term Clinical Work
- Tech Demo: Measuring Patient Satisfaction with Tonic Health
- Tech Demo: Multilingual Patient Engagement Tools with ConsejoSano
- Tech Demo: Online Community Resource Directory and Referrals
- Tech Demo: Patient Communication with Cipher Health
- Tech Demo: Preventing Blindness Through A Mobile Digital Health Solution
- Tech Demo: Sourcing Technology Solutions with Lucro
- Tech Demo: Texting Patients with CareMessage
- Tech Demo: The Future of Non-Emergency Medical Transport – Circulation
- Tech Demo: Turning Transactional Visits into Relationships
- Tech Demo: Using WELL Health for Patient Communication
- Tech Solutions Showcase: Data Analytics
- Tech Solutions Showcase: Digital Equity
- Technical Architecture for Analytics
- Technical Considerations When Choosing Your Telemedicine Platform
- Technical Solutions for Analytics
- Technology Pilot Lifecycle Toolkit
- Technology Showcase: Assistive AI in Health Care
- Teen Monologues: Applying Human-Centered Design in Teen Theatre
- Telehealth and Telephone Visits in the Time of COVID-19: FQHC Workflows and Guides
- Telehealth and Video Collaboration at Petaluma Health Center
- Telehealth Brings the Dentist to Schools in El Dorado County
- Telehealth During the Pandemic and Beyond: Lessons and Tools from California Safety-Net Organizations
- Telehealth in the Age of COVID-19: A Personal Reflection
- Telehealth Scheduling Guide
- Telehealth Technology 101: Common Telemedicine Technical Issues and How to Resolve Them
- Telehealth Technology 101: Patient Presentation Considerations In The Clinic And Home
- Telehealth Technology 101: Technical Considerations When Choosing Medical Devices In The Clinic And Home
- Telemedicine for Health Equity Toolkit
- Telemedicine for Health Equity: Considerations for Leadership Before Implementing Telemedicine
- Telemedicine for Health Equity: Considerations for Providers and Teams in Using Telemedicine
- Telemedicine for Health Equity: Considerations for Reaching and Engaging Diverse Patients
- Telemedicine for Health Equity: Optimizing Telemedicine for the Future
- Telephone Visits at San Mateo Medical Center
- Terms & Tools: Chapter 1 of Building a Data-Driven Culture
- Texting for Better Care Toolkit
- Texting for Better Care: External Resources
- Texting for Better Care: Implementation Use Case
- Texting For Better Care: Request for Proposals
- Texting for Better Care: Research on Texting
- Texting for Patient Engagement: Technology Solutions Landscape
- The ‘Peerless’ Value of Peer Learning
- The COVID-19 Pandemic Has Altered Population Health Management, Creating New Opportunities for Outreach
- The Customer Voice in Data Services
- The Data Mall: Something for Everyone
- The Digital Disconnect: Why We Need Tech Innovation for the Underserved
- The Emotional Labor of Care
- The End of the COVID-19 Public Health Emergency: What It Means For Our Communities
- The Feng Shui of Telehealth Visits in Clinical Settings
- The Future of Healthcare Analytics: Return on Engagement
- The Innovator’s Guidebook
- The Journey of the Legacy Innovation Hubs
- The Journey Toward a Healing Organization: 10 Steps to Transform a Traumatizing Workplace
- The Lost Travelers of Care Transitions
- The New Agenda 2015: Request for Proposals
- The New Agenda: Collecting ‘Just in Time’ Patient Feedback
- The New Agenda: Kickoff
- The New Agenda: Patient-Centered Strategies for the Exam Room
- The New Agenda: Results Report
- The New Agenda: Spread and Sustainability
- The No Smartphone Patient
- The Pandemic Led This Central Coast Alliance to Focus on Teens in Crisis
- The Perfect Blend: Improv-vation
- The Power in Relationships: Reflections on The New Agenda Program
- The Power of Demographic Data
- The Promise of Video Visits: Expanding Virtual Care for Everyone
- The Research Behind the Resilience Documentary
- The Year of Living Dangerously: PHASE Participants Celebrate Their Population Health Innovations During the Pandemic
- This Time It’s Different: We March for Our Lives
- Three Case Studies on Expanding Access through Team Care
- Three Case Studies on Implementing Digital Surveys
- Three Key Systems to Accelerate Improvement
- Three SNIN Sessions Showcase Paradigm-Shifting Partnerships
- Three Ways to put Human-Centered Design Methods to Work with Staff and Colleagues
- Tickit Onboarding Innovation Checklist
- Tickit Patient Education Poster
- Tickit Patient Survey Demo
- Tips for a Compelling Presentation
- To Avoid Pink Slips During COVID-19, an Oregon Health Center Opens a Staff-Run Child Care Center for Its Employees
- To Do Your Best Work, Reach Out to Those Closest to You
- Top 12 #SNINsights from the ILNX + SNIN Meeting
- Transformation Accelerator: Informational Webinar
- Transforming A Diabetes Care Playbook
- Transforming Cardiovascular Care in Our Communities (TC3) In-Person Learning Session 1
- Transforming Cardiovascular Care in Our Communities In-Person Meeting
- Transforming Diabetes Care through Strong Collaboration and a Patient-Centered Approach
- Transforming Patient Experience
- Transition Coaches at San Joaquin General Hospital
- Transitions from Hospital to Primary Care
- Transportation: A Barrier to Good Health in Los Angeles
- Trauma and Resilience Informed Systems in Pediatric Primary Care
- Trauma-Informed Care
- Treating Addiction as a Chronic Disease: 10 Key Takeaways for Primary Care Providers
- Treating Addiction in Primary Care: Marin City Health and Wellness Center
- Treating Addiction in the Primary Care Safety Net Program Kickoff
- Treating Addiction in the Primary Care Safety Net: Implementation and Lessons Learned
- Treating Patients with C.A.R.E.: Final Report
- TRIADS Framework: An Approach to Understanding, Helping, and Healing People Who Experience Trauma
- TRIS Training: Changing Clinics’ Workplace Culture to a Place of Healing
- Trouble with Data Quality? We’ve Got a Checklist for That!
- Turning an ‘Uh-Oh’ into an ‘Ah-Hah’
- Turning Passive Attendees into Active Participants
- Turning Up the Heat
- Two Paths on the Roadmap for Partnership Success
- Unconscious Cultural Bias Reduction and Trauma-Informed Care
- Unlikely Alliances Are the New Normal
- Useful Tips for Creating Tables and Run Charts
- Using Data to Drive SDOH Priorities: Lessons Learned from Cincinnati Children’s Hospital
- Using Design Thinking to Prescribe Food as Medicine
- Using Ethnically Relevant Instructions to Improve Patient Outcomes
- Using Run Charts to Maximize Learning
- Using the PDSA Model for Improvement
- Using Your Analytics Ecosystem to Manage Hypertension and Diabetes Patients
- Value-Based Payment Models Webinar
- Vermont Hub and Spoke Model Overview
- Video Recording with a Smartphone: Tips and Tricks
- Video, Texting, Co-Visits, Telephone Visits: Program Outcomes Celebration 2016
- Virtual “Coloring Book” — A Creative Way to Break the Ice over Zoom
- Virtual Care Learning Hub
- Virtual Care Literature Review
- Virtual Collaboration and Remote Work During the COVID-19 Pandemic
- Virtual Site Visits for Population Health Changemakers
- Virtual Specialty Consultation and Education
- Visualizing Aligned Leadership
- Visualizing the System with Service Blueprints
- Visualizing Your Solution
- Walking the Tightrope as Funder and Coach
- Watch: What Does It Mean to Be Trauma-Informed?
- We’re Podcasting!
- Webinar : MAT for Everybody – The Fundamentals of Providing Compassionate Care in the Primary Care Setting
- Webinar Series: Implementing Nurse-Run Hypertension Care
- Webinar: “A Place To Breathe” Panel Discussion of Refugee Trauma and Resilience
- Webinar: 24/7 Tele-Consultation Support for Clinicians: Expanding Access to Medications for Substance Use Disorder Treatment
- Webinar: Becoming Trauma-Informed & Screening for ACES – Learning from Montefiore Medical Center
- Webinar: Brainstorming Techniques for Leading Profound Change
- Webinar: Caring for Patients with Chronic Conditions During COVID-19
- Webinar: Contingency Management
- Webinar: Designing Belonging
- Webinar: Designing Through People Power
- Webinar: Developing, Implementing, & Integrating MAT into Primary Care Clinics
- Webinar: Empathic Communication in Virtual Practice
- Webinar: Empathic Communication Strategies for Telemedicine
- Webinar: How Peer Recovery Can Improve MAT for Your Patients
- Webinar: Innovation During a Crisis
- Webinar: Introduction to the CHIC Technology Pilot Life Cycle
- Webinar: IsoCare – Creating a Safety Net for COVID-19 Patients in Home Isolation
- Webinar: Journey Mapping for Leading Profound Change
- Webinar: Leveraging Multiple Tools from Leading Profound Change
- Webinar: Managing Care for Your MAT Patients During COVID-19
- Webinar: Managing Complex Clinical Cases and Virtual Group Visits During COVID-19
- Webinar: MAT in Youth: How to Develop and Manage Treatment for Youth and Young Adults
- Webinar: Navigating the Shift Back to In-Person Care Amidst COVID-19 Fears
- Webinar: PDSAs for Leading Profound Change
- Webinar: Peer Sharing on Approaches to Addressing Trauma
- Webinar: Peer Sharing on Trauma Screening and Assessment
- Webinar: Primary Care Buprenorphine Management in Patients Who Use Methamphetamine
- Webinar: Promising Practices, Lessons Learned – Results from ATSH:PC Wave 1 Capability Assessment and Program Measures
- Webinar: Prototyping for Leading Profound Change
- Webinar: Screening for ACEs at the Bayview Child Health Center
- Webinar: Stage-Matched Interventions
- Webinar: Supporting and Empowering Team Members and Patients During COVID-19
- Webinar: Telehealth Technology 101 with Dan Kurywchak
- Webinar: The ED and Health Center – Learning From Two Effective Partnerships
- Webinar: The Four Types of People Reluctant to Get a COVID-19 Vaccine — And How to Engage Them
- Webinar: The Many Ways Safety Net Clinics Finance Social Programs
- Webinar: Three Everyday Tools You Can Leverage to Build a More Creative & Collaborative Culture
- Webinar: What’s New in Self-Measured Blood Pressure Monitoring
- Welcome to Our New Website
- West County Health Centers: Telemedicine Innovations
- What are Dashboards and Scorecards?
- What Are Health Homes?
- What Are Sustainable Models of Telehealth?
- What C.A.R.E. Means at Asian Health Services
- What Exactly Is Motivational Interviewing?
- What I Learned at Southcentral Foundation
- What is a Data Model?
- What Is a Gallery of Innovations?
- What Is an Innovation Safari?
- What is Capitation?
- What is Controlled (or Structured) Clinical Vocabulary?
- What is Cost Benefit Analysis?
- What is Data Density and Data Liquidity?
- What is Data Governance?
- What is Data Literacy?
- What is Data Stewardship?
- What is Risk Stratification?
- What is Value Based Payment?
- What It Takes To Provide High-Value Health Care
- Who Gets (Or Uses) Dashboards?
- Why Consider an Innovation Center?
- Why Everyone Hates Icebreakers
- Why Having an Event Planner on Your Team Can Be a Lifesaver
- Wireside Chat: Diabetes Medications – What Do I Need to Know?
- Wireside Chat: PHASE Highlights and Key Updates
- Wireside Chat: Practical Considerations for Applying the New Hypertension Guidelines
- Your New Go-To Design Method: The Service Blueprint
- Youth Promotores Program
