Written by: Ray Pedden

This infographic gives you a tour through the work of San Francisco Department of Public Health’s pilot of TickiT to improve patient experience surveys.

In this pilot, San Francisco Department of Public Health set out to survey patient in a timelier, more accessible way. They partnered with Shift Health to pilot TickiT®, an interactive mobile questionnaire platform designed to engage patients.

This is part of an infographics series highlighting three innovations tested by the Innovation Hubs. See related resources for infographics about West County Health Centers’ waiting-room concierge pilot and San Mateo Medical Center’s 22otters pilot for reducing colonoscopy no-shows.

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