Do you want to learn how to design and deliver better services, then immediately put those skills to work? Looking for how-to videos and guides from leaders in the field and your peers? Curious about…

We’re in this together. With your help, we’ve been crowdsourcing the best resources — toolkits, webinars, case studies, playbooks, and more — to support you and your organizations during this pan…

UCLA is a leader in medications for addiction treatment (MAT) for people with opioid use disorder. We spoke with Dr. Kenneth Pettersen, a primary care physician at Olive View-UCLA Medical Center, to l…

In the age of Amazon, Uber, and Instacart — when services are available with a few online clicks — patients want the convenience of booking doctors’ appointments the same way.

In the days before COVID-19, Northeast Valley Health Corporation (NEVHC) struggled to get its patients to complete patient experience surveys after appointments. The waiting room kiosk, where patients…

In the face of crushing need, the coronavirus pandemic has pushed safety net clinics to get creative when it comes to helping food insecure patients. Some might call it outside-the-box thinking — ex…

This week we hosted “Designing Through People Power,” which focused on combining design and community organizing for change that is transformative and socially just.
The webinar grew out of a discuss…

This week we continued a webinar series to address your questions and challenges that have come up during the COVID-19 pandemic.
Elizabeth Morrison, an expert motivational interviewing trainer, joins…

An effective partnership between the emergency department (ED) and health center is an important component of expanding access to MAT. Through this partnership, patients can not only receive lifesavin…

When a northern California health coach brainstormed with a client with diabetes about how to stay healthy during the COVID-19 lockdown, they came up with an epiphany: Online Zumba classes with her gr…

Don’t be afraid to ask — What does “motivational interviewing” really mean?
While motivational interviewing, or MI, has been an evidenced-based practice for more than two decades, in our new…

The wake of the COVID-19 pandemic has required the immediate shift of our work into the virtual space. Now several months into the pandemic, there is an evolving transition into the “new normal” o…

While many patients and providers alike have welcomed and embraced new virtual models of care, these methods of delivering care can pose new challenges in communicating empathy. These resources provid…

We spoke with Lee Bradshaw, the substance use disorder program supervisor at Bay Area Community Health, about medications for addition treatment (MAT) during the COVID-19 pandemic. We also learn how h…

Welcome to CCI’s cardiovascular disease prevention and treatment resource library, which houses resources in focus areas of hypertension, diabetes, healthy living, and tobacco cessation. This curated…

“I was giving people a piece of paper about how to do self-isolation, knowing full well they were going to go to Costco to pick up supplies on the way home, and the driver was going to go to work th…

This week we launched a new webinar series to address your questions and challenges that have come up during the COVID-19 pandemic.
Aida Mariam Davis is the CEO and founder of Decolonize Design and h…

The COVID-19 pandemic has forced safety net health centers to pivot on a dime. When patients stopped going to clinics for routine health care because of shelter-in-place mandates, some started deliver…

Why should you use patient experience and satisfaction surveys for telehealth visits?
It’ll inform quality improvement efforts at your health center, benefitting both patients and providers in seve…

Dan Kurywchak is on a mission to save you from yourself – technologically, that is.

We’re coming to the close of our webinar series — Telehealth Technology 101 with Dan Kurywchak — aimed at answering your urgent implementation questions.

Dan has been helping organizations arou…

In November 2019, Valley Health Associates started a youth outpatient treatment program, the first of its kind in Salinas. CCI spoke with Valley Health Associates to learn more about their program and…

Some clinics in the safety net have had to lay off workers. This place had another idea.

When Neighborhood Health Center (NHC) of Oregon got word that the state was ordering a lockdown to protect r…

Not too long ago, it was an elbow-to-elbow, shoulder-to-shoulder job. That’s one of the things community health workers liked most about their job with the Community Health Center Network (CHCN). Th…

We’re coming to the close of our webinar series — Telehealth Technology 101 with Dan Kurywchak — aimed at answering your urgent implementation questions.

Dan has been helping organizations arou…

Just a month ago, hardly any states, counties, hospitals, or private labs had released the racial demographics of the people who had been impacted by COVID-19. Now we’ve learned that people of color…