CCI is currently undergoing an exciting transition as we update and enhance our Resource Center to better serve you. During this time, some sections of the website may be temporarily unavailable or lo…
This innovative collaboration seeks to level the playing field for the approximately 100 babies born each year in this low-income Sonoma County community in California.
CCHE’s final evaluation report found the program remarkably successful in its long-term efforts to support dignity, equity and racial justice in health care and to shift the broader clinic culture t…
A CCI program involving peer learning, coaching, data collection and staff training was successful in expanding video visits and other telehealth among most of the health centers that participated.
The evaluation shows that in addition to intensive learning programs, clinics and health centers can benefit from a more flexible, low-touch approach to telehealth improvement.
Video visits, a component of telehealth, holds both great promise and great responsibility. For health system leaders, it’s an opportunity to deliver high quality care to more people. At the same time…
Language barriers had created a rift between the health network and its indigenous patients. With their input and support, the clinics set out to fix that.
Northwest Colorado Health had a Client Assistance Program, but many patients didn’t know about it — and if they did, the forms were confusing. Here’s how one health center turned things around.
Nearly half of the health center employees polled reported that they had had difficulty serving patients who were deaf and hard of hearing. Interpreters and some innovative solutions made a big differ…
In this episode, we explore the world of Alternative Payment Models (APMs) in health care. APMs offer a revolutionary approach to incentivizing high-quality, cost-efficient care delivery. CCI’s own, J…
There are two sides of managing patient referrals to handle – inbound and outbound. In light of the growing need to adopt a low-touch approach that taps into technology while also leveraging workfor…
The New Beginnings Clinic at Santa Rosa Community Health specializes in treating pregnant and postpartum patients with complex needs, which range from poverty to a history of substance use.
Moral injury describes the challenge of simultaneously knowing what care patients need but being unable to provide it due to constraints beyond our control.¹
A growing awareness around the impact of trauma on people’s health and wellbeing has underscored the need for trauma-informed and strengths-based approaches to working with patients and communities….
The program’s exciting work on partnerships to prevent domestic violence is captured in this powerful infographic by Roza Do of Re verb Health Consulting.
