With the rapid expansion of telemedicine in light of the COVID-19 pandemic, ensuring that remote care reaches diverse, low-income patients and promotes health equity, rather than exacerbating health d…

Do you want to learn how to design and deliver better services, then immediately put those skills to work? Looking for how-to videos and guides from leaders in the field and your peers? Curious about…

We’re in this together. With your help, we’ve been crowdsourcing the best resources — toolkits, webinars, case studies, playbooks, and more — to support you and your organizations during this pan…

In the wake of the lockdown triggered by the COVID-19 pandemic, Neighborhood Healthcare did many health care organizations did — it quickly pivoted to telemedicine. But some of its ailing low-income…

In May 2019, the Center for Care Innovations (CCI) launched the Addiction Treatment Starts Here: Behavioral Health learning collaborative.
The initiative was designed to support organizations providi…

In 2019, the Center for Care Innovations launched Addiction Treatment Starts Here (ATSH), a collaborative that supported nearly 60 primary care health center sites in California with starting new or e…

“Being ‘trauma-informed’ means asking the difficult question around what happened to somebody, what they went through, which isn’t easy for not only staff members to ask, but also our patients to…

Safety net clinics reported that their work in the collaborative strengthened their ability to respond to the traumas of 2020.

Chronic illness isn’t inevitable, but certain factors make it far more likely. In population health management, health care organizations collect data from multiple sources to predict the risk of il…

As we continue to scale telemedicine approaches in the COVID-19 pandemic and beyond, there will be many advanced features that can be implemented and optimized for safety net settings. We expect to re…

Central to effective and equitable implementation of telemedicine care is engaging a diverse patient population.
Some of the most pressing areas of consideration to ensure telemedicine does not worse…

Once the decision to integrate telemedicine into routine care delivery is made, frontline care teams must begin to deliver telemedicine efficiently, safely, and equitably.
The key considerations for…

The COVID-19 pandemic prompted health care providers and systems to rapidly adopt and expand telemedicine services. Telemedicine provides a safer alternative to in-person visits during the pandemic, b…

Too many asthma patients were landing in the ED for costly non-emergency care, and the staff needed a tool to figure out why.

In pre-COVID days, there was nothing like the promise of a pie party/pizza party/tamale party—pick your favorite food adventure—to get the competitive juices flowing and tempt taste buds in the wo…

On September 22, the California ACEs Learning and Quality Improvement Collaborative (CALQIC) held its kick-off session for members on childhood trauma, screening, resilience, and healing.
Adverse chi…

We can’t solve health inequities in a vacuum. To truly eliminate health disparities, it’s crucial to involve patients and the community and co-design solutions with them.
In the second part of our le…

“Equity cannot be a ‘project’. If it’s framed as a project, it is going to be very hard for it to be successful.” –Tosan Boyo, COO, Zuckerberg San Francisco General Hospital
When Tosan Boy…

The Los Angeles LGBT Center is a Federally Qualified Health Center that has served the greater Los Angeles metropolitan area since 1969. The Center provides primary care as well as mental health, sexu…

Axis Community Health is a community health center located in the Tri-Valley area in Northern California, encompassing Dublin, Livermore, Pleasanton, and San Ramon. Axis offers medical care, behaviora…

In the midst of the COVID-19 global pandemic, health care service and delivery have rapidly changed to accommodate new and existing challenges.
Community health centers around the country are adaptin…

Recognizing the impact of systemic and institutional racism, how might we provide equitable care for patients with chronic conditions, such as hypertension and diabetes? How might we move toward a car…

In our recent webinar on caring for cardiovascular patients in the face of COVID-19 and systemic racism, Dr. Ronald Copeland delivered the powerful opening remarks.

Copeland has long been involved…

In the wake of the COVID-19 pandemic, Interfaith Community Services of San Diego saw a tsunami of people seeking emergency food and shelter. “We’re seeing people we’ve never seen before,” said…

[caption id="attachment_25411" align="alignleft" width="183"] Dr. Eric Schluederberg of LA’s Kheir Clinic[/caption]
Eric Schluederberg, DO, is a family physician at the Kheir Clinic in Los Angeles, w…

How do you cultivate a sense of belonging?
It’s about creating an environment where individuals can define the impact they want to have for themselves and their communities, all while forging more me…

We continue our webinar series to address your questions and challenges that have come up during the COVID-19 pandemic.
In this session, Elizabeth Morrison, an expert motivational interviewing traine…