This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.

Providing trauma-informed care to patients isn’t enough: Providers and staff also need to create a healing work environment for themselves.

Using artificial intelligence (AI) chatbots for virtual chat assistance — while controlling the scope of those conversations — can improve healthcare delivery.

With the help of Latina community health workers, Petaluma Health Center is strengthening its trauma-informed care in rural West Marin.

Providers are preparing for the expiration of the Covid-19 Public Health Emergency on May 23, 2023. Find out more here

Scheduling appointments is one of the biggest challenges facing community health centers. Patients often lose those self-addressed postcard reminders, and manually calling patients to book a recall ap…

Health centers can integrate new technology such APIs to improve their patients’ experiences before they even reach the front door. In this episode, we follow Altura Centers for Health’s campaign t…

When COVID-19 drastically reduced in-person health care, safety-net providers turned to telehealth to continue serving their patients.
This presentation, featuring CCI’s Alexis Wielunski and Diana C…

What does it look like to reshape the experience of scheduling appointments in a way that enhances the continuity of care? Patients are juggling competing commitments and often face barriers that make…

Assessing patients one by one for social determinants of health (SDOH) such as housing and food access is an important yet often high-touch process conducted by health center staff. So what might a lo…

Video visits – a key component of telehealth – hold both great promise and great responsibility. For health system leaders, it’s an opportunity to deliver high quality care to more people. However…

Dear Friends,

Here at CCI, we’re so proud of our safety net partners — the public hospitals, clinics, health care centers and networks, Indian health centers, and community-based organizations…

This Sacramento collaborative was devastated by the pandemic, a tragic shooting, and the death of a beloved partner to Covid. But it endured.

The Native Women’s Collective draws on culture, coming of age rituals, dance and sports to model healthy relationships as well as trust, self-care, and empowerment.

This Seattle health center piloted remote blood pressure monitoring so patients could test in the comfort of their own homes.

Yakima Neighborhood Health Services is working to increase telehealth access for its patients in supportive housing.

Tri-State leaders say telehealth needs to be seen as easy, smooth, and seamless to get all parties on board.

This Oregon health center is working to ensure that all its patients who are Black, Indigenous and people of color have equal access to telehealth services.

The Los Angeles Christian Health Centers has expanded telehealth to help its unhoused patients and others keep their diabetes under control.

Peer circles are often described as small groups of peers, sometimes guided by a facilitator, designed to support each other and work on issues in a warm and supportive environment. In a peer circle r…

Orange County, California has relatively high rates of opioid overdose compared with its surrounding counties and the rest of California. KCS Health Center, a local safety net clinic, was determined t…

In LA County, Northeast Valley Health Corporation has expanded access to mental health services by hiring a tech navigator to link patients in shelters with therapists via telehealth.

Rolling out a new phone system can be a daunting undertaking, but West County Health Centers confirms the switch to a cloud-based system was well worth it in the long run.

Since 2018, the SLO Education Collaborative has worked with young people in person to foster healthy relationships and combat intimate partner violence. But when COVID-19 struck in early 2020 and then…