CCI is sharing the best of the best for achieving health equity through virtual care. We’ve synthesized 20+ years of experience to create this learning hub filled with great ideas you can start test…
This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.
Moral injury describes the challenge of simultaneously knowing what care patients need but being unable to provide it due to constraints beyond our control.¹
A growing awareness around the impact of trauma on people’s health and wellbeing has underscored the need for trauma-informed and strengths-based approaches to working with patients and communities….
The program’s exciting work on partnerships to prevent domestic violence is captured in this powerful infographic by Roza Do of Re verb Health Consulting.
Racism is trauma. As such, we must acknowledge the role it plays in people’s lives and the impact it has on their health and well-being.
Racial equity is an essential component of trauma-informed c…
We know that provider and staff burnout is a significant challenge. Fortunately, there are some promising tools available today that harness the power of assistive artificial intelligence, or AI. Thes…
Looking for some telehealth inspiration? Discover strategies and novel initiatives from experts in the field.
In this webinar, CCI shared how these community experts integrate virtual care and video…
Our webinar, Trauma and Resilience Informed Systems (TRIS) in Pediatric Primary Care, provided an overview of the principles of trauma- and resilience-informed systems and examples of how individuals,…
For LifeLong healthcare workers, the old adage of securing your own oxygen mask before assisting others is crucial, especially for those that want to support families who’ve experienced trauma.
At Petaluma Health Center, the goal is not that every patient has a video visit, but that every patient gets the kind of visit that’s most appropriate for them.
Meet the providers using a blend of virtual care and in-person visits to serve low-income patients in Maui, Denver, Los Angeles and California’s Orange County.
For many health centers and clinics, educating a diverse patient population about digital tracking tools to monitor blood pressure is a challenge. However, learning to adapt based on patient needs is…
Using artificial intelligence (AI) chatbots for virtual chat assistance — while controlling the scope of those conversations — can improve healthcare delivery.
Scheduling appointments is one of the biggest challenges facing community health centers. Patients often lose those self-addressed postcard reminders, and manually calling patients to book a recall ap…
Health centers can integrate new technology such APIs to improve their patients’ experiences before they even reach the front door. In this episode, we follow Altura Centers for Health’s campaign t…
When COVID-19 drastically reduced in-person health care, safety-net providers turned to telehealth to continue serving their patients.
This presentation, featuring CCI’s Alexis Wielunski and Diana C…
What does it look like to reshape the experience of scheduling appointments in a way that enhances the continuity of care? Patients are juggling competing commitments and often face barriers that make…
Assessing patients one by one for social determinants of health (SDOH) such as housing and food access is an important yet often high-touch process conducted by health center staff. So what might a lo…
Video visits – a key component of telehealth – hold both great promise and great responsibility. For health system leaders, it’s an opportunity to deliver high quality care to more people. However…
In LA County, Northeast Valley Health Corporation has expanded access to mental health services by hiring a tech navigator to link patients in shelters with therapists via telehealth.
Rolling out a new phone system can be a daunting undertaking, but West County Health Centers confirms the switch to a cloud-based system was well worth it in the long run.
