This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.

This guide aims to help frontline staff, schedulers, and care team members determine if a patient’s needs can be addressed with a virtual visit.

How do you achieve equitable virtual care?

We chose to use the “driver diagram” structure to help organize what we learned to be the most important levers to achieve our goal of equitable virtual care. This structure provides a simple visu…

Want to learn how you might improve your patient’s digital literacy and digital self-sufficiency in accessing digital tools and resources?
Are you considering whether to provide tech support to pat…

What is remote patient monitoring?
In this episode, we talk with Axis Community Health about launching a digital health solution that captures and records a patient’s blood pressure data in the comfo…

From telehealth pods and quiet rooms to rolling workstations, these CCA clinics figured out how to make virtual care work for them.

During the pandemic, safety net clinics in CCA embraced a program for people with uncontrolled hypertension so they could monitor their own blood pressure at home.

“Positive childhood experiences can help a person become resilient or heal from adversity,” says Dr. Robert Sege, a pediatrician and a professor at the Tufts University School of Medicine.
In thi…

When space is at a premium, portable carts equipped with tablets allow providers to easily toggle between in-person visits and virtual visits in the same exam room.

We’ve created a customizable set of materials to help your clinic promote video visits. Written at a 5th grade reading level and full of colorful illustration, these patient education materials come…

Want to use real-time data to solve real-world problems? Curious about what data sources will help you understand health equity issues in your community?
CCI recently hosted a Technology Solutions Sh…


We’ve been talking a lot about “design thinking” on this podcast lately.
Now, it’s your chance to get involved in Catalyst, our award-winning training program that teaches an approach to problem…

When Venice Family Clinic, Community Clinic Association of Los Angeles County (CCLAC), and Food Forward joined Catalyst, CCI’s award-winning design thinking program, they were curious about what foo…

It’s a conundrum: Federally qualified health centers (FQHCs) have a mission to serve the underserved, but how do you reach these vulnerable people in the first place? Take STRIDE Community Health Ce…

The healing that can occur when clinics treat immigrant patients with respect, dignity and loving kindness.

Amplify Healing Connections teams share tips on how to empower youth, from peer support to bagel prep.

Texts are far more likely to be read than emails or patient portal messages, so these Colorado providers made them central to their telehealth strategy.

Four health care safety net organizations have spent the past 18 months testing, refining, and implementing innovations to help combat transportation insecurity in their communities. Despite embarking…

Six health care safety net organizations have spent the past 18 months testing, refining, and implementing innovations to help combat food insecurity in their communities. Despite embarking on this wo…

Patient portals are patients’ own private gateway to their provider, but they’re only beneficial if patients actually use them.

During their transition to offering telemedicine visits at the start of the pandemic, San Mateo Medical Center (SMMC) recognized that handoffs between team members were causing confusion, and patients…

With a large pediatric patient population, clinic leadership and frontline providers were aligned early-on regarding the importance of investing in video visit infrastructure. White Memorial Community…



Kevin Shoop had never had health problems until he had a heart attack on the day of his second son passed away. After his heart surgery, he was unable to pay rent after he left the hospital and…

“Addiction has traditionally been approached as a social problem, not as a health problem. But the reality is that it’s actually a chronic disease.”