This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.

Tri-State leaders say telehealth needs to be seen as easy, smooth, and seamless to get all parties on board.

In LA County, Northeast Valley Health Corporation has expanded access to mental health services by hiring a tech navigator to link patients in shelters with therapists via telehealth.

Rolling out a new phone system can be a daunting undertaking, but West County Health Centers confirms the switch to a cloud-based system was well worth it in the long run.

Since 2018, the SLO Education Collaborative has worked with young people in person to foster healthy relationships and combat intimate partner violence. But when COVID-19 struck in early 2020 and then…

The Live Oak Youth Partnership found that teens didn’t just want to be seen, but treated with dignity and respect. Here’s how they made it happen.

What does it take for an entire network of safety net health centers to transition to a new electronic health record (EHR) system — one that captures data from every clinic and ER the patient visits…

In this episode, we dive into another health center’s digital health solution journey with remote patient monitoring (RPM) during the Covid-19 pandemic. Northeast Valley Health Corporation realized ea…

The young health tech navigators, hired from the community, help patients with language issues, culture, trust and tech literacy.

Can a more advanced patient portal improve face-to-face visits? Appointments are often so jampacked with questions, screenings, and taking notes that it’s increasingly difficult to analyze patient dat…

The COVID-19 pandemic upended the way California delivers health care. Telehealth has become crucial to improving access to care as well as health equity – fair, just, and inclusive opportunities fo…

What does strengths-based guidance mean for physicians and other providers counseling patients after screening them for adverse childhood experiences (ACEs)?

The COVID-19 pandemic upended the way California delivers health care, as many providers rapidly pivoted from in-person visits to telehealth. This shift has been transformational in ensuring access to…

This guide aims to help frontline staff, schedulers, and care team members determine if a patient’s needs can be addressed with a virtual visit.

How do you achieve equitable virtual care?

We chose to use the “driver diagram” structure to help organize what we learned to be the most important levers to achieve our goal of equitable virtual care. This structure provides a simple visu…

Want to learn how you might improve your patient’s digital literacy and digital self-sufficiency in accessing digital tools and resources?
Are you considering whether to provide tech support to pat…

Many safety net clinics want to start transitioning their patients from phone calls to video visits. But are they asking the right questions?

Uniting behavioral and medical health care personnel in a Zoom Clinic resulted in greater collaboration.

During the pandemic, seeking verbal consent for virtual care became overwhelming. Enter online intake forms, which patients can complete from any device

During the pandemic, safety net health clinics soon realized patients’ touchstone for virtual care: A human connection to help bridge the digital divide.

Safety net health clinics in CCA are harnessing the power of wireless technology to send home monitoring data directly from the patient to the provider.

What is remote patient monitoring?
In this episode, we talk with Axis Community Health about launching a digital health solution that captures and records a patient’s blood pressure data in the comfo…

From telehealth pods and quiet rooms to rolling workstations, these CCA clinics figured out how to make virtual care work for them.