Do you want to learn how to design and deliver better services, then immediately put those skills to work? Looking for how-to videos and guides from leaders in the field and your peers? Curious about…

We’re in this together. With your help, we’ve been crowdsourcing the best resources — toolkits, webinars, case studies, playbooks, and more — to support you and your organizations during this pan…

IsoCare is a doctor-led volunteer organization set up to bridge an important gap in health care: the lack of support for patients ordered by their physician to quarantine or self-isolate at home.
It…

When a northern California health coach brainstormed with a client with diabetes about how to stay healthy during the COVID-19 lockdown, they came up with an epiphany: Online Zumba classes with her gr…

“I was giving people a piece of paper about how to do self-isolation, knowing full well they were going to go to Costco to pick up supplies on the way home, and the driver was going to go to work th…

Dan Kurywchak is on a mission to save you from yourself – technologically, that is.

Some clinics in the safety net have had to lay off workers. This place had another idea.

When Neighborhood Health Center (NHC) of Oregon got word that the state was ordering a lockdown to protect r…

“Our goal was the health of this community. With COVID, I was watching the intense focus on healthcare and the vacuum around it getting bigger and bigger. We wanted to bridge that gap.” — Dr. Mini K…

It wasn’t the first time Dr. Rachel Stern heard some of her primary care patients sharing wildly inaccurate, even dangerous advice about COVID-19.
As she conducted telephone visits to San Francisco…

“I’ve done a lot of tabletop exercises for pandemic preparedness – that’s all been very valuable, but of course, it is nothing like being in an actual pandemic.”

Contra Costa Health Services had a problem. Health workers knew their safety net patients needed help with transportation, and not just to medical appointments. In this sprawling county, marked by far…

Last week I got my first glimpse of health care in the age of COVID-19.
Two days before Gov. Gavin Newsom ordered Californians to “shelter in place” — that is, to stay home — my teenage son L…

CHCN is a technology innovation hub. And on top of everything else, CHCN is working furiously to boost the health centers’ HEDIS ratings — a set of quality improvement measures that can translate…

Altura Centers for Health had a nagging problem. The Tulare, California, health center serves as the primary medical stop for about 30,000 residents in the Central Valley, but patient scheduling was a…

Petaluma Health Center is known for solving problems at its high-spirited daily huddles and regular brainstorming sessions.
But it discovered one persistent pain point needed some extra time and atte…

Residents of Guerneville, California had experienced floods before, but this was the worst many had ever seen.
In late February 2019, the small Russian River town was overrun by floodwaters almost ov…

The University of Rochester Medical Center is one of the nation’s leading academic medical centers. It consists of 12 hospitals, six urgent care centers, an extensive primary care network, and more…

Sometimes we’ve seen something for so long that we don’t really see it anymore.

That’s the way it was with the ubiquitous lines of patients waiting for Medical Records at hospitals and clinic…

Petaluma Health Center is a bustling clinic. It serves 34,000 patients who live in Sonoma County’s riverside city of Petaluma, formerly known as the “egg basket of the world,” as well as people…

The Northeast Valley Health Corporation (NEVHC) is a healthcare powerhouse. It consists of 15 licensed health centers located in Los Angeles County’s San Fernando and Santa Clarita Valleys, both are…

Neighborhood Healthcare, which has branches in San Diego and Riverside County, cares for 65,000 patients a year. Located in Southern California, the clinic has been a mainstay of the safety net commun…