This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.
Can a more advanced patient portal improve face-to-face visits? Appointments are often so jampacked with questions, screenings, and taking notes that it’s increasingly difficult to analyze patient dat…
Over the past three years, the Center for Care Innovations (CCI) has supported an innovation community to better address the health of underserved Coloradans.
The COVID-19 pandemic upended the way California delivers health care. Telehealth has become crucial to improving access to care as well as health equity – fair, just, and inclusive opportunities fo…
The COVID-19 pandemic upended the way California delivers health care, as many providers rapidly pivoted from in-person visits to telehealth. This shift has been transformational in ensuring access to…
We chose to use the “driver diagram” structure to help organize what we learned to be the most important levers to achieve our goal of equitable virtual care. This structure provides a simple visu…
Want to learn how you might improve your patient’s digital literacy and digital self-sufficiency in accessing digital tools and resources?
Are you considering whether to provide tech support to pat…
During the pandemic, seeking verbal consent for virtual care became overwhelming. Enter online intake forms, which patients can complete from any device
During the pandemic, safety net health clinics soon realized patients’ touchstone for virtual care: A human connection to help bridge the digital divide.
Safety net health clinics in CCA are harnessing the power of wireless technology to send home monitoring data directly from the patient to the provider.
What is remote patient monitoring?
In this episode, we talk with Axis Community Health about launching a digital health solution that captures and records a patient’s blood pressure data in the comfo…
During the pandemic, safety net clinics in CCA embraced a program for people with uncontrolled hypertension so they could monitor their own blood pressure at home.
When space is at a premium, portable carts equipped with tablets allow providers to easily toggle between in-person visits and virtual visits in the same exam room.
We’ve created a customizable set of materials to help your clinic promote video visits. Written at a 5th grade reading level and full of colorful illustration, these patient education materials come…
Want to use real-time data to solve real-world problems? Curious about what data sources will help you understand health equity issues in your community?
CCI recently hosted a Technology Solutions Sh…
We’ve been talking a lot about “design thinking” on this podcast lately.
Now, it’s your chance to get involved in Catalyst, our award-winning training program that teaches an approach to problem…
When Venice Family Clinic, Community Clinic Association of Los Angeles County (CCLAC), and Food Forward joined Catalyst, CCI’s award-winning design thinking program, they were curious about what foo…
It’s a conundrum: Federally qualified health centers (FQHCs) have a mission to serve the underserved, but how do you reach these vulnerable people in the first place? Take STRIDE Community Health Ce…
During their transition to offering telemedicine visits at the start of the pandemic, San Mateo Medical Center (SMMC) recognized that handoffs between team members were causing confusion, and patients…
