This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.

Maui is famed for its white sand beaches and beautiful ocean, mountain trails and waterfalls. But for people who live on the island, there is another side to Maui that visitors don’t often see. Many s…

What does it take for an entire network of safety net health centers to transition to a new electronic health record (EHR) system — one that captures data from every clinic and ER the patient visits…

The Connected Care Accelerator expanded telehealth in 45 California clinics during the pandemic.

In this episode, we dive into another health center’s digital health solution journey with remote patient monitoring (RPM) during the Covid-19 pandemic. Northeast Valley Health Corporation realized ea…

The young health tech navigators, hired from the community, help patients with language issues, culture, trust and tech literacy.

Can a more advanced patient portal improve face-to-face visits? Appointments are often so jampacked with questions, screenings, and taking notes that it’s increasingly difficult to analyze patient dat…

The COVID-19 pandemic upended the way California delivers health care. Telehealth has become crucial to improving access to care as well as health equity – fair, just, and inclusive opportunities fo…

The COVID-19 pandemic upended the way California delivers health care, as many providers rapidly pivoted from in-person visits to telehealth. This shift has been transformational in ensuring access to…

This guide aims to help frontline staff, schedulers, and care team members determine if a patient’s needs can be addressed with a virtual visit.

How do you achieve equitable virtual care?

We chose to use the “driver diagram” structure to help organize what we learned to be the most important levers to achieve our goal of equitable virtual care. This structure provides a simple visu…

Want to learn how you might improve your patient’s digital literacy and digital self-sufficiency in accessing digital tools and resources?
Are you considering whether to provide tech support to pat…

Many safety net clinics want to start transitioning their patients from phone calls to video visits. But are they asking the right questions?

Uniting behavioral and medical health care personnel in a Zoom Clinic resulted in greater collaboration.

During the pandemic, seeking verbal consent for virtual care became overwhelming. Enter online intake forms, which patients can complete from any device

During the pandemic, safety net health clinics soon realized patients’ touchstone for virtual care: A human connection to help bridge the digital divide.

Safety net health clinics in CCA are harnessing the power of wireless technology to send home monitoring data directly from the patient to the provider.

What is remote patient monitoring?
In this episode, we talk with Axis Community Health about launching a digital health solution that captures and records a patient’s blood pressure data in the comfo…

From telehealth pods and quiet rooms to rolling workstations, these CCA clinics figured out how to make virtual care work for them.

During the pandemic, safety net clinics in CCA embraced a program for people with uncontrolled hypertension so they could monitor their own blood pressure at home.

When space is at a premium, portable carts equipped with tablets allow providers to easily toggle between in-person visits and virtual visits in the same exam room.

We’ve created a customizable set of materials to help your clinic promote video visits. Written at a 5th grade reading level and full of colorful illustration, these patient education materials come…

Want to use real-time data to solve real-world problems? Curious about what data sources will help you understand health equity issues in your community?
CCI recently hosted a Technology Solutions Sh…


We’ve been talking a lot about “design thinking” on this podcast lately.
Now, it’s your chance to get involved in Catalyst, our award-winning training program that teaches an approach to problem…