CCI is sharing the best of the best for achieving health equity through virtual care. We’ve synthesized 20+ years of experience to create this learning hub filled with great ideas you can start test…
This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.
In this episode, we explore the world of Alternative Payment Models (APMs) in health care. APMs offer a revolutionary approach to incentivizing high-quality, cost-efficient care delivery. CCI’s own, J…
There are two sides of managing patient referrals to handle – inbound and outbound. In light of the growing need to adopt a low-touch approach that taps into technology while also leveraging workfor…
At Petaluma Health Center, the goal is not that every patient has a video visit, but that every patient gets the kind of visit that’s most appropriate for them.
For many health centers and clinics, educating a diverse patient population about digital tracking tools to monitor blood pressure is a challenge. However, learning to adapt based on patient needs is…
Using artificial intelligence (AI) chatbots for virtual chat assistance — while controlling the scope of those conversations — can improve healthcare delivery.
Scheduling appointments is one of the biggest challenges facing community health centers. Patients often lose those self-addressed postcard reminders, and manually calling patients to book a recall ap…
Health centers can integrate new technology such APIs to improve their patients’ experiences before they even reach the front door. In this episode, we follow Altura Centers for Health’s campaign t…
What does it look like to reshape the experience of scheduling appointments in a way that enhances the continuity of care? Patients are juggling competing commitments and often face barriers that make…
Assessing patients one by one for social determinants of health (SDOH) such as housing and food access is an important yet often high-touch process conducted by health center staff. So what might a lo…
