OVERVIEW

In cooperation with the California Health Care Foundation, we’ve launched the Connected Care Accelerator. The accelerator supports organizations in different implementation phases of virtual care.

The COVID-19 pandemic has upended the way California delivers health care. Health care systems completely restructured their services to keep both their patients and employees safe. Federal policymakers acted quickly to expand coverage and payment for virtual care. The California Department of Health Care Services also dismantled previous barriers to telehealth and began requiring Medi-Cal managed care plans to pay providers for telephone and video visits at the same rate as in-person visits.

As a result, many California health care providers rapidly pivoted from in-person visits to remote patient visits. For these organizations, this shift has been transformational, as they’ve adopted new technology, overhauled workflows, and redefined team member roles.

The Connected Care Accelerator has selected 40 safety net healthcare providers in California to participate in a 12-month program that provides funding, methods, tools and hands-on technical assistance to enhance virtual care initiatives.