With the rapid expansion of telemedicine in light of the COVID-19 pandemic, ensuring that remote care reaches diverse, low-income patients and promotes health equity, rather than exacerbating health d…

Do you want to learn how to design and deliver better services, then immediately put those skills to work? Looking for how-to videos and guides from leaders in the field and your peers? Curious about…

We’re in this together. With your help, we’ve been crowdsourcing the best resources — toolkits, webinars, case studies, playbooks, and more — to support you and your organizations during this pan…

Substance use disorder demands a willingness to think outside the box. SafeRx Santa Cruz County, a coalition of social service, government, and health care organizations dedicated to supporting and ex…

Parking lots morphing into pop-up food pantries. Nutrition education classes moving online. Safety net clinics connecting food programs to medical care. Community-based organizations tackling transpor…

After COVID-19 was declared a pandemic, White Memorial Community Health Center in Los Angeles was among those scrambling to convert to telephone visits with patients almost overnight.
Many safety net…

The Resilient Beginnings Network at CCI recently screened Resilience: Resilience: The Biology of Stress and The Science of Hope a documentary by the late James Redford, a film that traces the science…

Substance use disorder is a multi-faceted conundrum in rural, urban, and suburban America. Relationships within a community are critical to meeting this complex challenge head on. As Rx Safe Del Norte…

In 2019, the Center for Care Innovations launched Addiction Treatment Starts Here: Primary Care (ATSH). Funded by the California Department of Health Care Services and Cedars Sinai Community Benefit,…

Two safety net giants explain how they helped their patients achieve better blood pressure control during the pandemic.

Over the last year, CCI allies helped us explore an important question: How can partnerships strengthen and enhance the reach of safety net institutions?
Quality health care is essential, of course,…

CCI provides an overview of the ATSH:PC program content and design, as well as information about how to apply.

In May 2019, the Center for Care Innovations (CCI) launched the Addiction Treatment Starts Here: Behavioral Health learning collaborative.
The initiative was designed to support organizations providi…

In 2019, the Center for Care Innovations launched Addiction Treatment Starts Here (ATSH), a collaborative that supported nearly 60 primary care health center sites in California with starting new or e…

“Being ‘trauma-informed’ means asking the difficult question around what happened to somebody, what they went through, which isn’t easy for not only staff members to ask, but also our patients to…

Chronic illness isn’t inevitable, but certain factors make it far more likely. In population health management, health care organizations collect data from multiple sources to predict the risk of il…

Too many asthma patients were landing in the ED for costly non-emergency care, and the staff needed a tool to figure out why.

In pre-COVID days, there was nothing like the promise of a pie party/pizza party/tamale party—pick your favorite food adventure—to get the competitive juices flowing and tempt taste buds in the wo…

Recognizing the impact of systemic and institutional racism, how might we provide equitable care for patients with chronic conditions, such as hypertension and diabetes? How might we move toward a car…

Is a telehealth coordinator essential for sustaining virtual care services?

Michael Scott, the fictional, bumbling regional office manager played by actor Steve Carell in the hit TV series The Office, never met a pile of paperwork he couldn’t find a way to wheedle out of ta…

Has moving to a virtual working environment made it difficult to collaborate with your teammates? Are you burning out on the same old Zoom calls that aren’t sparking ideas and creativity?
This virtua…

With many hospitals swamped with COVID-19 patients and fewer patients doing in-person check-ups, it’s more important than ever for people with hypertension to be able to monitor their own blood pressu…

Sometimes a relatively small technical adaptation can make a big difference to a clinic’s workflow, efficiency, and environmental impact — not to mention employee satisfaction and the bottom line….

In the age of Amazon, Uber, and Instacart — when services are available with a few online clicks — patients want the convenience of booking doctors’ appointments the same way.

In the days before COVID-19, Northeast Valley Health Corporation (NEVHC) struggled to get its patients to complete patient experience surveys after appointments. The waiting room kiosk, where patients…

In the face of crushing need, the coronavirus pandemic has pushed safety net clinics to get creative when it comes to helping food insecure patients. Some might call it outside-the-box thinking — ex…