CCI is sharing the best of the best for achieving health equity through virtual care. We’ve synthesized 20+ years of experience to create this learning hub filled with great ideas you can start test…

This podcast is about strengthening the health and wellbeing of historically underinvested communities. Every episode offers new ideas and practical advice that you can apply today.

A CCI program involving peer learning, coaching, data collection and staff training was successful in expanding video visits and other telehealth among most of the health centers that participated.

The evaluation shows that in addition to intensive learning programs, clinics and health centers can benefit from a more flexible, low-touch approach to telehealth improvement.

Video visits, a component of telehealth, holds both great promise and great responsibility. For health system leaders, it’s an opportunity to deliver high quality care to more people. At the same time…

Understanding trauma and resilience in children and families begins with supporting the care team and staff. In this episode, primary care pediatrician Niyi Omotoso and licensed clinical social worker…

CCI’s Health Pilots podcast presents our next Resilient Beginnings feature, shining a light on the care team at Children’s Health Center (CHC) at Zuckerberg San Francisco General Hospital. CHC’s Kathr…

Language barriers had created a rift between the health network and its indigenous patients. With their input and support, the clinics set out to fix that.

Northwest Colorado Health had a Client Assistance Program, but many patients didn’t know about it — and if they did, the forms were confusing. Here’s how one health center turned things around.

CCI’s Health Pilots podcast continues with our next feature from the Resilient Beginnings Network! We welcome pediatrician Dr. Sheshashree “Shesh” Seshadri and pediatric care coordinator Melissa Pered…

Discover how Community Medical Centers (CMC) in California’s Central Valley transformed healthcare over the past decade through trauma-informed practices. Partnering with the Resilient Beginnings Netw…

Nearly half of the health center employees polled reported that they had had difficulty serving patients who were deaf and hard of hearing. Interpreters and some innovative solutions made a big differ…

The New Beginnings Clinic at Santa Rosa Community Health specializes in treating pregnant and postpartum patients with complex needs, which range from poverty to a history of substance use.

Moral injury describes the challenge of simultaneously knowing what care patients need but being unable to provide it due to constraints beyond our control.¹

During this webinar, we delved into th…

Racism is trauma. As such, we must acknowledge the role it plays in people’s lives and the impact it has on their health and well-being.
Racial equity is an essential component of trauma-informed c…

We know that provider and staff burnout is a significant challenge. Fortunately, there are some promising tools available today that harness the power of assistive artificial intelligence, or AI. Thes…

Looking for some telehealth inspiration? Discover strategies and novel initiatives from experts in the field.
In this webinar, CCI shared how these community experts integrate virtual care and video…

Marin Community Clinics has created a roadmap for accessing new funding and reimbursement streams and support services for resilience work.

 
“One of the key takeaways I got from RBN is that everybody a patients sees has the potential to affect the appointment, whether that’s the front desk staff, the actual provider, the nurses. Ev…

The Children’s Health Center at Zuckerberg San Francisco General Hospital works hard to elevate patient voices.

Finding an internal champion for childhood trauma screening — a pediatric medical assistant — proved invaluable as Community Medical Centers rolled out its resilience program.

The goal of TRIS training is to help organizations shed toxic patterns and become healing workplaces — collaborative, reflective, equitable, and relationship-based.

A care team member who follows up with the families of children who screen positive for adverse childhood experiences (ACEs) has made a huge difference in their lives.

Meet the providers using a blend of virtual care and in-person visits to serve low-income patients in Maui, Denver, Los Angeles and California’s Orange County.

Providing trauma-informed care to patients isn’t enough: Providers and staff also need to create a healing work environment for themselves.

With the help of Latina community health workers, Petaluma Health Center is strengthening its trauma-informed care in rural West Marin.