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PHLN Support Portal

Connect with Coaches

PHLN coaches are a great resource to help your team stay on the same page and on track with your project. PHLN teams that expressed interest in coaching have been matched with a coach.

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Carolyn Shepherd

Principal, Leibig-Shepherd, LLC

Read my biography.

I can provide deeper support in:

  • Optimization of care teams
  • Transformation change in safety net clinics
  • Spread & sustainability of change
  • Improving access to ambulatory care

Contact Carolyn

denise-armstorff
Denise Armstorff

Improvement Advisor and former Director of Performance Improvement, Kaiser Permanente

Read my biography.

I can provide deeper support in:

  • Developing provider/staff capability and capacity for improvement
  • Facilitating learning via interactive exercises and methods reflecting adult learning theory, including the Model for Improvement and quality improvement leadership.

Contact Denise

lori-raney
Lori Raney

Principal, Health Management Associates

Read my biography.

I can provide deeper support in:

  • Readiness assessment and model design for integrated care
  • Implementation training for all members of the integrated team
  • Practice coaching for launch and sustaining integrated care
  • Financing integrated care

Contact Lori

Connect with Faculty

Have questions about a specific topic, idea, or aspect of care you learned about from faculty at our convening? Connect with faculty right away.  This is free, part of the technical assistance we offer, and you can do this now.  It’s easy, you can email your questions or set up ad-hoc calls by connecting directly using the links below.

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Jerry Lassa

Principal

Data Matt3rs

Read my biography.

I can provide deeper support in:

  • Helping you develop strong measures that align with your AIM statements. I can provide group and/or 1:1 coaching to strengthen measures for data collection and monitoring over time.
  • Developing an Excel template (run charts or other visual display of trended data) for you to document your measures and view data over time.
  • Answering questions about monitoring of measures including data collection, populating the Excel template and interpreting measure progress.

Contact Jerry

rob-houston
Rob Houston

Associate Director for Payment Reform

Center for Health Care Strategies

Read my biography.

Both Greg and I can provide deeper support in:

  • Understanding value-based payment models and key design elements
  • How to successfully negotiate with payers
  • How to manage total cost of care
  • How to implement VBP strategies to sustain an intervention beyond a grant period
  • Learn more about how we can help you!

Contact Rob

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Greg Howe

Senior Program Officer

Center for Health Care Strategies

Read my biography.

Both Rob and I can provide deeper support in:

  • Understanding value-based payment models and key design elements
  • How to successfully negotiate with payers
  • How to manage total cost of care
  • How to implement VBP strategies to sustain an intervention beyond a grant period
  • Learn more about how we can help you!

Contact Greg