Los Angeles LGBT Center has been running a pilot, where patients mail FIT kits directly to a lab as a method of increasing colorectal cancer screening. They have implemented standing protocols for MAs to discuss and drop in FIT kit orders. The MAs use a huddle sheet to remind them who is due for a FIT. If a client is due, the MA has a lab requisition and labels printed by the lab (we are working on getting a label printer for the MAs where their desks are) and gives them to the patient with pre-printed instructions. If the patient has additional questions, they are directed to our Quality Assurance Specialists. The Quality Assurance Specialists use phone and text messages to follow up with the clients after the visit to help them get it turned in. Learn more and ask your questions on the Forum. You can also check out this article about mailing FIT kits.
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