The California Health Care Foundation’s Sustainable Models of Telehealth in the Safety Net program hosted a virtual meeting on May 12, 2020 to give program participants the opportunity to meet with their peers in the participating health centers to discuss the findings from the evaluation of the initiative.

Each clinic had the opportunity to ask questions and had break-out discussions with their peers to explore how their roles and models have changed during COVID, and what insights they can take back to their organizations. Participants answered these central questions in breakout rooms and facilitators shared key takeaways:

  • What are some of the new challenges with implementing telehealth at this time?
  • How have staff roles — including the telehealth coordinator role — changed in the last two months?
  • What skills or experiences from the SMTSN program have helped you in implementing telehealth in the last two months?
  • What new types of resources or tools do you think are needed for your clinic to sustain these primary care telehealth models going forward?

Download the Breakout Notes Synthesis (PDF)

Who should watch this webinar?

Participants in the Sustainable Models of Telehealth in the Safety Net initiative, including coordinators, managers from participating health centers and associated health plans.

Download Slides (PDF)