Colorado Health Innovation Community Portal

Colorado Catalyst Resources

Catalyst is an in-depth training, coaching, and mentoring program on Human-Centered Design skills.

Through the Catalyst program you will learn how to effectively define problems and design, test, evaluate, and implement innovative solutions. These skills are essential for organizations interested in creating a culture of innovation and developing leaders for change.

Main Catalyst Curriculum & Workshop Assignments The selection of materials we will work through for the entire Catalyst program.	Supporting Resources All of the design thinking and innovation method cards, tools, templates, webinars, and stories that CCI has published since 2013
Catalyst Coach Assignments	Catalyst Project Case Studies
Catalyst Phases	How Do I Do Research in a Human-Centered Way?
Phase 1: Understand + Frame Your Challenge	How Do I Make Sense of all the Artifacts, Conversations and Photos I Collect?
Phase 2: Generate + Test Ideas	How Do I Generate and Test Creative Ideas?
Phase 3: Sustain Momentum	How Do I Build Will and Share Compelling Stories about My Work?
2020 Catalyst Pitches	Catalyst Six Principles

Catalyst Phases

PHASE 1:

Understand + Frame Challenge

PHASE 2:

Generate + Test Ideas; Get Feedback

PHASE 3:

Sustain Momentum

Phase 1: Understand + Frame Your Challenge

Deeply Understand and Frame Your Challenge

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This is all the resources.

There are 42 Resources Available.

Workshop Recap Workshop 1 Day 1 Slides Slides from Day 1 of the first Catalyst workshop.

Workshop Recap Workshop 1 Day 2 Slides Slides from Day 2 of the first Catalyst workshop.

Templates Template: Design Research Scoping Canvas

Templates Template: Planning Poster

Workshop Recap Workshop 1 Notebook Notebook for the first Catalyst Workshop.

Pre-Workshop Assignments Prep Work Instructions A list of instructions to help you complete your prep work before Catalyst Workshop #1.

Pre-Workshop Assignments Onboarding Questions Guide Meet with your team and go through the Onboarding Questions. Discuss the experience you are exploring in your project and who you’d like to do some early learning with.

Pre-Workshop Assignments Draw Your Experience Prep and Facilitation Guide Prepare as a team for the Draw Your Experience activity. Reach out to individuals who you want to learn from and coordinate time to meet with them for 30 minutes. Follow the prep and facilitation guide for help on how to get started.

Pre-Workshop Assignments Catalyst Method: Draw Your Experience Review this article on how to Draw Your Experience.

Pre-Workshop Assignments Research Activity Debrief Worksheet Immediately after each Draw Your Experience session, record debrief notes on what you learned.

Pre-Workshop Assignments Catalyst Method: Empathy Mapping Meet again with your team. Gather all of your debrief notes from all participants and create an Empathy Map with what you learned.

Webinar Slides: Catalyst Virtual Kickoff and Prep Webinar The CCI team provides an introduction to the program. Christi Zuber, Lead Facilitator of Catalyst trainings, shares an introduction into design thinking.

Webinar Video Recording: Catalyst Virtual Kickoff and Prep Webinar Video recording for the orientation presentation. The CCI team provides an introduction to the program. Christi Zuber, Lead Facilitator of Catalyst trainings, shares an introduction into design thinking.

Post-Workshop Assignments Share your progress & workshop learnings Share what you’ve been up to the past few weeks with your team sponsors and colleagues. Consider sending a Postcard from the Field.

Post-Workshop Assignments Carry out your research plan Take photos and video (with consent!) during your research activities. Identify the needs and pain points you are hearing from end-users.

Post-Workshop Assignments Generate multiple “How Might We…?” statements With stakeholder input, determine which need(s) or pain point(s) your team will focus on for the remainder of the Catalyst project. Frame the need(s) as “How Might We” statements. Write lots of them!

Post-Workshop Assignments Bring any visual artifacts from your research, a needs hierarchy framework (quotes, sub-themes, and overarching theme), and HMW statements. You will be sharing them and building on this work as we start to generate ideas.

Method Draw Your Experience The Draw your Experience research activity is a way to gather more rich information from your users and stakeholders than a standard survey or interview. It’s essentially a conversation between you and a person who is involved in the experience you are trying to make better. Doing this activity will set you up to identify patterns in your research through an empathy map or journey map.

Method Collaborative Cycle Here’s a simple and effective structure to get the most out of an assembled group of people. Use it as the basis for brainstorms and other generative meetings.

Method Affinity Clustering Take any large list of ideas or notes and sort them into a smaller number of separate groups. Then name the groups to create an information structure and discover themes.

Method Show & Tell Interviews The best way to get better at learning from users and your colleagues is to have them “show and tell” you about what they do. You listen, capture, and learn.

Method Observation Given our familiarity with workplaces and the routines of everyday life, we don’t see and reflect on what’s really going on. Focused observation is a powerful tool.

Worksheet Project Planning Use the calendar grid below to plan project activities over the next 9 weeks. Plan research activities, team meetings, important organizational dates, etc.

Method Design Research 101 You do design research to understand what is really going on in your project area, and why. It’s an opportunity to make your project tangible by having lots of visual evidence, examples, and references. You will also broaden your capacity for designing a better solution in the end.

Worksheet Design Research 101 Planning Consider how to creatively and rigorously research your project.

Example Recruitment Flyer Example See examples of recruitment flyers for co-design sessions at other health centers.

Tool Design Partner Recruitment Script and FAQs An example of a script you might use and adapt when finding people to partner with on a design project.

Template Consent Form Template A template for acquiring consent from individuals who participate in your design research.

Tool Discussion Guide Tip Sheet A discussion guide helps you prepare for spending time with a person whose experience you wish to better understand. The goal is to create a framework for the participant to share openly with rich detail.

Method Facilitating Reflective Discussion Working in teams requires facilitating critical discussion frequently among the group. Pose reflective questions, have people share more, and elicit pros, cons, and next steps.

Method Analyzing Qualitative Data Qualitative data tells you what people experience and why. For rigorous analysis, organize and review your data as your collect it and look for key topics and patterns.

Method Organizing Project Data You’ll generate a lot of rich data during each phase of your project — interview notes, pictures, videos, brainstorm ideas and prototypes. Keep it organized and available.

Method Empathy Mapping Empathy for a user’s experience is at the heart of creating meaningful solutions. An empathy map helps your team articulate the user’s perspective.

Method Journey Mapping To see if you understand a user’s journey, create a diagram representing the distinct activities within their experience. This is a foundation for many useful analyses.

Method Personas A persona is a representation of a person, typically based off user research. It characterizes their goals, needs, and interests. It helps you design for people’s real needs.

Method Catalyst Method: Insights Hierarchy Framework Project research and analysis result in a lot of valuable information for your project. Frame your opportunity by prioritizing the challenges you will address.

Template Insights Hierarchy Framework Template Use this template to visualize your insights and challenges.

Method "How Might We?" Statements Once your have your key theme and need areas defined, it's time to start framing the problem in a way you can generate ideas from it.

Worksheet Problem Statement Take what you've seen and heard from users to reframe your project challenge in human terms. This helps provide a fresh, user-centric perspectives.

Method "How Might We?" Statements Don’t jump to a solution when presented with a problem. Improve your team’s ability to explore many varied ideas by writing “How might we?” statements.

Phase 2: Generate + Test Ideas

Prioritize Opportunities, Generate Ideas, Make them Better with Feedback

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Post-Workshop Assignments Generate & prototype ideas with your stakeholders Figure out which ideas you want to prototype. Build and test your prototypes. Seek input from your colleagues and end-users. Continue to document your process with quotes, photos, video clips. Bonus: Record people trying out your prototype!

Post-Workshop Assignments Draft your 7-part presentation (5-7 min) in 16:9 format Curate photos, videos and quotes from your research to put in your final presentation. Draft your project learnings and recommendations and next steps for your organization’s leadership. Send your draft presentation by January 28 to your coach for feedback.

Post-Workshop Assignments Prep for Workshop 3 & Showcase Bring a laptop and one printed copy of your draft slides to Workshop #3 Day 1. Confirm your sponsor’s attendance on Feb 12th. Bring a USB thumb drive for your presentation and the photos, videos or quotes. Bring a cellphone with video recording capability (in case you'd like a recording of your team's pitch).

Workshop 2 Notebook Notebook file for workshop 2.

Workshop Recap Workshop 2 Day 1 Slides Review the Day 1 workshop slides.

Workshop Recap Workshop 2 Day 2 Slides Review the Day 2 workshop slides.

Webinar Editing Video for Storytelling For individuals who have already watched our 15-minute primer on how to record video on a smartphone and who are interested in learning some tips for how to edit video to effectively tell a story through video.

Webinar Reframing Your Problem Master Coach Trish Price provides tips for how to reframe your problem and start to prioritize which opportunities to start with.

Booster Session Co-Designing & Prototyping Chris Conley and Master Coach, Trish Price, answers questions regarding your research, prototyping or pitch presentation.

Webinar Tips for a Compelling Presentation Chris shares some reminders related to talk points and visuals that could help tighten your presentation.

Worksheet Phase 2 Ideation and Prototyping Roadmap Use this calendar to help plan your ideation and prototyping activities with your stakeholders.

Method Facilitating Co-Design Sessions Co-design sessions engage stakeholders and bring more insight to your solution direction. Design these sessions to be engaging and collaborative through a creative approach.

Webinar Reframing Your Problem Master Coach Trish Price provides tips for how to reframe your problem and start to prioritize which opportunities to start with.

Method Brainstorming Creative Ideas Coming up with creative ideas requires that you set the right conditions for a generative discussion.

Method Concept Sheets Capture ideas with a quick sketch and a provocative title. A concept sheet gets ideas out of your head and into a form that’s easy to sort, share, and document.

Template Concept Sheets Use this template or half sheets of paper!

Method Analogous Examples A great way to break conventional thinking is to look at others who have already broken convention. Study how game-changers outside your industry have done it.

Method 2x2 Matrix Find two dimensions and plot elements on a simple chart to show patterns or gaps in the information. Use it to make a case for targeting an area with ideas or to shift strategy.

Worksheet Prototype Design Planning Use the following prompts to plan and make a prototype for your solution.

Method Prototyping: Storyboards Storyboards are a great way to show existing or future customer experiences. They put problems and solutions in context and make them easier to communicate and assess.

Method Prototyping: Paper Models Any idea you think has merit should be modeled in a tangible way as soon as possible. Paper models are a surprisingly easy and fast way to make your ideas real.

Method Prototyping: Enactments Acting out how one or more interactions or ideas would work can often reveal insights into processes and experiences that would otherwise go unrecognized.

Method Prototyping: Service Prototypes Service prototypes make the touch points of a new service offering tangible and allow you to test it with customers and other stakeholders.

Method User Feedback with Prototypes Put paper, service, and interactive prototypes in front of customers and other stakeholders to get their reaction to your solution concept.

Method Rapid Experiments Early and often, try out ideas in the real world in simple ways to learn from your users. You’re not validating, but rather, testing and shaping your ideas quickly.

Worksheet Rapid Experiments Use this worksheet to plan experiments for obtaining user feedback. Examples of experiments include in-context demonstrations, simulating a service experience for users to try, or modifying an existing environment with signage, a white model or cardboard kiosk representing a solution.

Phase 3: Sustain Momentum

Sustain the Work by Effectively Communicating What’s Needed

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Pre-Workshop Assignments Carry out your Ideation and Prototyping Roadmap Use the project planning roadmap to plan project activities over the next 9 weeks. Plan research activities, team meetings, important organizational dates, etc.

Pre-Workshop Assignments To Do: Generate ideas with your stakeholders Figure out which ideas you want to prototype. Build and test your prototypes. Seek input from your colleagues and end-users. Continue to document your process with quotes, photos, video clips. Bonus: Record people trying out your prototype!

Pre-Workshop Assignments To Do: Prep for Workshop 3 & Showcase • Confirm your Sponsor's attendance.
• Bring a laptop
• One printed copy of your 7 part narrative presentation
• Bring a USB with your saved 7 part narrative presentation on it & any photos and/or videos you have taken thus far as it relates to your project.

Pitch Slides and Videos Pitch Slides and Videos Please see the link below for the library of pitch slides and videos from Workshop 3 on Feb 11-12.

Workshop Recap Workshop 3 Day 1 Slides Review what you learned during Workshop 3.

Workshop Recap Workshop 3 Day 2 Slides Review what you learned during Workshop 3.

Colorado Catalyst Resources

Main Catalyst Curriculum & Workshop Assignments

Supporting Resources

Catalyst Phases

Phase 1: Understand + Frame Your Challenge

Phase 2: Generate + Test Ideas

Phase 3: Sustain Momentum

How do I do research in a human-centered way?

How do I make sense of all the artifacts, conversations, and photos I collect?

How do I generate and test creative ideas?

How do I build will and share compelling stories about my work?

Catalyst Principles

Catalyst Coaches

Let’s Get to Work

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