Working in teams requires facilitating critical discussion frequently among the group. Pose reflective questions, have people share more, and elicit pros, cons, and next steps.
- Start with open questions. Start with questions like, “What was interesting about what we did?” “Where do you see opportunity? Challenges?”
- Embrace silence. Give time for people to think and start contributing. It will seem like a long, silent pause—but be patient. Someone will fill the void.
- Restate contributions and what you’re hearing. Ask for differing points of view and encourage people to build on each other’s thoughts.
- Capture ideas, phrases and questions. Draw diagrams of what you’re hearing. This helps people think about the content and contribute more.
- Close with next steps. End the discussion with participants suggesting what to keep in mind as the project moves forward.