Written by: Center for Care Innovations

Cultivating Workplace Happiness

Research has shown that a happy, satisfied workforce increases staff productivity. And in a health care setting, that translates into patient satisfaction. In our 2017 cycle of Catalyst, Alameda Health System began piloting a solution to increase staff satisfaction.

At Alameda Health System’s Highland Hospital, low morale was evident in poor employee engagement scores, absenteeism, and frequent staff turnover. In an effort to better acknowledge people, the Highland Hospital team developed a solution called “No Good Deed Goes Unnoticed.”