The deadline has passed for the two grant-funded tracks. However, you can still register for the Learning Hub, which offers online courses, interactive forums for peer learning, and other online resources.


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• Program Structure – Tracks:    Applied Project   |   Clinic Connection   |   Learning Hub

Program Offerings


Program Structure

The program has three tracks with varying levels of funding, participation, technical assistance, and support. Below is a summary of each track, which all run 15 months in duration:

APPLIED PROJECT TRACK

The Applied Project track is designed for organizations that have a desire to advance a specific project to improve virtual care delivery for populations who face significant barriers accessing care (e.g., homelessness, limited English proficiency, seniors with low technology literacy, etc.). Organizations will each dedicate small teams (4-6 people) to design, test, and implement solutions that will improve and sustain virtual care delivery. The program will guide teams through a process that strengthens innovative quality improvement skills to support rapid testing and learning. Teams will have access to virtual resources including peer learning events, subject matter experts, and virtual site visits.

Clinic Connection TRACK

The Clinic Connection track is designed for organizations who are most interested in engaging with their peers to discuss and solve specific challenges. These organizations may not have the time or staff to dedicate to advancing a specific project, but they are interested in speaking with other organizations on a monthly basis to share best practices, ask for advice, and learn from each other. The specific topics for the discussion will be determined in partnership with the selected organizations, but may include topics like providing team-based care in a virtual world, improving population management, and addressing staff and provider burnout.

LEARNING Hub

The third track is the Learning Hub which is open to all safety net health care organizations or primary care organizations who serve people experiencing homelessness, or individuals affiliated with these types of organizations. Hub members can access online courses, interactive forums for peer learning, and other online resources. Individuals can join this track at any point during this 15-month program. This track does not offer grant funding. There are no additional eligibility criteria for the Learning Hub.


Program Offerings

Please find more details about the Applied Project and Clinic Connection tracks below:

APPLIED PROJECT TRACK CLINIC CONNECTION TRACK
Description of Track Project teams will work on a project that explores ways to engage patients experiencing barriers to care (i.e., homelessness, limited English proficiency, low technology literacy, etc.). Organizations will engage with other FQHCs on a monthly basis to share best practices, ask for advice, and learn from each other.
Offerings from CCI Organizations will be guided through a process to support rapid design, testing, learning, and best practice sharing. They will also have access to virtual peer learning events, experts from the field, virtual site visits, and additional resources to support peer learning. Monthly peer-learning webinars to discuss critical challenges. Topics will be co-designed with selected organizations. They will also have access to online resources, tools, and a platform to support peer learning.
Number & Type of Organizations Up to 60 organizations across all participating states; includes both health care safety net organizations and primary care providers who serve people experiencing homelessness. Up to 60 organizations across all participating states; includes both health care safety net organizations and primary care providers who serve people experiencing homelessness.
Time Commitment 5-10 hours per month 2-3 hours per month
Participation Expectations
  • Create a core project team (4-6 people) that will be responsible for leading the testing, implementation and learning for the organization.
  • Project team will participate in all program activities (i.e., content webinars, virtual site visits, and best practice sharing sessions).
  • Participate in required program evaluation activities listed below.
  • Option to participate in coaching sessions to support their team.
  • Participate in monthly peer-to-peer sharing sessions focused on best practice sharing and troubleshooting challenges.
  • Participate in required program evaluation activities listed below.
  • Option to participate in select Applied Project Track activities such as virtual site visits, webinars and peer-sharing conversations.
Program Evaluation Required program evaluation activities:

  • Share virtual care utilization data at 3 points during the program; this track requires more robust data reporting due to additional data segmentation.
  • Participate in no more than 2 phone interviews during the program.
  • Submit survey responses at 2 points during the program.

See evaluation table for specific metrics.

Required program evaluation activities:

  • Share virtual care utilization data at 3 points during the program.
  • Participate in no more than 1 phone interview during the program.
  • Submit survey responses at 2 points during the program.

See evaluation table for specific metrics.