The resources below are designed to help your team and organization with the following topics:
- Learning about improvement
- Innovation and capacity building
- Population health management
- Team-based care
The resources below are designed to help your team and organization with the following topics:
| WIHI: Free, live podcasts that vary by topic. You can also access their archives. |
| IHI Passport: This membership, which costs $5,000, gives your team access to virtual and in-person courses and trainings through the Institute for Healthcare Improvement. |
| IHI Virtual Expeditions: These are online learning sessions that vary by topic and price. |
| IHI Open School: Global community with professional networks, online courses and project-based learning. Prices vary. |
| Six Principles for Working Differently: Cultivate an innovative culture and approach problems from the perspectives of users and stakeholders by using these tools. Download and print the Method Cards. |
| Innovation Spotlights: Learn about what other health centers are doing, such as virtual telephone visits, using social determinants data, incorporating clinic gardens, and more. |
| How to Rally Your Team Around an Idea in 7 Steps: Tips about how to communicate effectively with your team about an idea to pilot or solution to implement. |
| How to Pilot New Technology Solutions for Health Care: This infographic details 8 steps on how to prepare for and execute a technology pilot. |
| Map Your Workflows to Improve Care: Tips on how to visually document specific activities and how those activities are accomplished at your organization. |
| Asking the Right Questions to Tell a Better Story: A perspective about how the right questions can help flesh out a more complete picture of patients stories. |
| Capturing Patient Stories: Learn how West County Health Centers trains clinic providers and staff to record videos of patients telling their stories. |
| +Acumen: Online learning courses (some free), that teach on varied topics like introduction to human-centered design, storytelling for change, public speaking, networking leadership, and more. |
| IDEO U: An online school with sessions teaching human-centered, design-based approach to help organizations innovate and grow. |
Check out innovation and design-thinking resources on CCI’s website.
| Population Health Toolkit: This toolkit includes tools, resources and learnings on topics such as team-based care, population health management, planned care, and data-driven decision making. |
| What it Takes to Provide High-Value Health Care: CCI offers updates to the 10 Building Blocks of Primary Care framework that it believes are critical to improving the health and wellbeing of populations. |
| Moving Toward Value Based Care: Payment Redesign Insights and Reflections: CCI shares insights, reflections, and recommendations that can inform your work, including an infographic. |
| Building a Data-Driven Culture: A Video Learning Series: This video learning series will help you plan and navigate your data capacity-building journey and align your data strategy with your organizational strategy. |
| Building a Data-Driven Culture for Population Health Management: This webinar shares a framework and key capabilities for developing strong data processes and systems to improve care. |
| All About Empanelment: This video learning series covers the essentials of empanelment, from setting up patient panels to maintaining and maximizing them. |
| Empanelment Series: This webinar series discusses why panels are important, how to empanel patients, using the 4-cut method, and more. |
| What is Value Based Payment?: This video briefly explains what value based payment means. |
| Leveraging Data for Value Based Care: This video discusses how to use data and work with payers to support value based care. |
Check out population health resources on CCI’s website.
| Team-Based Care Principles and Values – Discussion Paper: This paper identifies and describes a set of core principles to help enable health professionals, researchers, policy makers, administrators, and patients to achieve appropriate, high-value team-based health care. |
| When Teammates Don’t Connect: Learning to Manage Interdependence: This paper discusses interdependence in teams; when members are mindful of the rest of the team’s needs and roles, and how they can affect each other’s ability deliver their best. |
| The 10 Building Blocks of Primary Care – Summary Information: This handout gives an overview of the Building Blocks and is useful for discussing with your team. |
| The 10 Building Blocks of High Performing Primary Care – Annals of Family Medicine: This paper goes into more detail about how the Building Blocks were developed and what each Block entails. |
| How Do You Measure Workplace Culture?: This CCI perspective reflects on how workplace culture can be measured and the value of doing so. |
Care Team Protocol Examples:
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| The Primary Care Team Guide: This website is a guide that provides step-by-step direction on how to establish high-functioning teams and implement new functions essential to team-based care. |
| Implementing Nurse-Run Hypertension Care: This three-part webinar series discusses the case for nurse-led care and options for implementation, developing guidelines and procedures, and training and implementation. |
Check out team-based care resources on CCI’s website.