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Learn the basics of how a virtual telephone visit system works to improve access for patients and reduce workload for providers.

To thrive under the new payment models, health centers will need to start using social determinants data to target the right care at the right patients.

San Mateo Medical Center worked with data science startup Lumiata to pilot predictive and prescriptive analytics that can both map an individual patient’s likely outcomes and identify population-lev…

San Mateo Medical Center used patient engagement platform 22otters to prepare and educate patients before a colonoscopy.

An innovative email notification system helps care managers save time and stay in the loop when patients seek or leave rescue care.

In 2006, a group of San Francisco physicians recognized that the health care system wasn’t meeting the needs of people coming home from incarceration. Individuals were being unnecessarily hospitaliz…

Waiting rooms have long been major pain points in the patient experience, causing frustration and anxiety that saps efficiency and degrades health outcomes. Can the waiting room be reinvented? As part…

Open Door Community Health Centers has been developing innovative ways to incorporate clinic gardens into their care practice and philosophy.

A training project teaches providers and staff to use iPads cameras to record patients sharing about their struggles and experiences.

Are no-shows an efficiency annoyance or an opportunity to offer additional same-day appointments for acute care?

How can we break down the silos that wall-off schools, clinics, and families from each other?

All together now — singing is good for your health.

This team-based workflow allows nurses to help providers squeeze in more billable visits into a day.

Roots Community Health Center is giving formerly incarcerated Californians a fresh start — at home, in the workplace, and for their health.

La Maestra Community Health Centers in San Diego have an ambitious integration model for addressing a wide array of social determinants of health.

Southeast Health Center in San Francisco looks at the best way to train and manage medical scribes as part of their team.

Using a two-hour group visit, Riverside County Regional Medical Center is teaching chronic pain patients psychological skills to supplement medication.

Getting patients to show up to their medical appointments remains one of the biggest problems facing community health today. Hitch Health tackles these no-shows by linking the electronic health recor…

Alameda Health System’s “Food Is Medicine” initiative uses alternative visits and other resources to make food a real part of the care they provide.

Coaching has been shown to help patients adopt the habits they need to treat or prevent some of the most costly chronic conditions. Omada Health offers a digital platform that offers patient support g…

A platform for electronic curbside consults can help improve the interface between primary and specialty care for vulnerable patients.

Four years ago, Kaiser Permanente introduced LifeLong Medical Care to its award-winning population health management program to care for people most at risk for heart attacks and strokes. It’s calle…

New policy changes offer opportunities for health centers to use telehealth-connected dental teams to offer community-based oral health services.

Studies have found that adverse experiences during youth can have profound negative consequences for an individual’s long-term physical health outcomes.