Cherokee Health Systems Site Visit

September 19-20, 2022

Location: Knoxville, Tennessee


Navigation: About | Preparing for the Site Visit | Site Visit Itinerary


Cherokee Health Systems (CHS) is an FQHC that was initially established in 1960 as a community mental health center. CHS has grown to provide a blend of primary care and behavioral health services in clinical locations across the State of Tennessee. CHS has 22 brick and mortar clinics with telehealth capability in every exam room, and 23 school-based telemedicine only clinics, with Cherokee at the hub and 23 elementary, middle and high schools at the spokes. The organization is primarily a safety net provider to underserved and medically needy populations with 72,000 active patients in the last year and approximately 345,000 patient visits each year.

CHS is established as a leader in the development and delivery of integrated behavioral and primary health care. In 2015, NCQA honored CHS’s whole health approach and recognized the organization’s work as a Patient-Centered Medical Home. Cherokee is nationally recognized for their academy, training FQHCs in their integrated model. Visit their website to learn more!

Who should attend this event

Each ABHE team is expected to send one to two core team members to at least one site visit during the program. We recommend sending either the team lead or another leader who has decision-making abilities and can champion bringing back specific lessons learned. Please only register below if you feel confident you will attend.

Preparing for the Site Visit

COVID-19 Policies/Procedures

Host site staff and participants are expected to complete a negative rapid antigen test prior to attending the site visit. N95 or KN95 masks should be worn in clinical spaces throughout the site visit and will be provided if needed. Maintaining physical distancing from other site visit participants is encouraged. Please let us know if you have any questions or concerns.

accommodation and transportation

Crowne Plaza Hotel

401 W. Summit Hill, Knoxville, TN | (865) 522-2600

The Crowne Plaza Hotel is 2-miles from the site visit and offers a discounted room rate for site visit participants.

  • Reserve with Cherokee Health Systems rate #100279293.
  • Single King Bedroom rate: $122 + tax.
  • This rate applies for checking in on Sunday, September 18 and checking out on Tuesday, September 20. We encourage hotel booking sooner than later as rates can increase.

Site Visit Itinerary

The following itinerary may be subject to change. We will provide a detailed participant agenda in advance.

September 18, 2022 Participants travel to Knoxville, Tennessee.
September 19, 2022 9:30am: Participants travel to Cherokee Health Systems site.
10:00am-4:15pm: Participants attend site visit. Breakfast reception and catered lunch included. Wine and cheese reception at 4:15pm is optional.
4:15pm-7:00pm: Leisure and networking time
  7:00pm: ABHE Cohort Dinner at Tupelo Honey.
September 20, 2022 8:30am: Participants travel to the site visit.
9:00am-12:30pm: Participants attend site visit.
12:30pm: Site visit ends. Participants travel home.


Places, Eats, & Shops

  • Ijams Nature Center
  • Historic Market Square
  • Historic Cherokee Caverns
  • Downtown Grill and Brewery
  • Café 4
  • Peter Kern Library – bar at The Oliver Hotel

Questions? Reach out to Lydia Zemmali