Written by: Center for Care Innovations

On May 21, 2019, the Sustainable Models of Telehealth in the Safety Net Learning Community gathered to:

  • Explore telehealth workflow maps for retinopathy, telehealth referral and preparation processes, and telehealth visit processes.
  • Network with peers, including sharing best practices for implementing telehealth and health centers.
  • Hear updates from the program evaluators, including insights from telehealth sustainability focus groups, provider survey results, and a telehealth patient survey toolkit.

WORKSHOP materials

Telehealth Workshop – Slide Deck


Telehealth Workflow Diagrams

Ampla Health – Telehealth Visit Future State
Borrego Health – Retinal Screening Future State
Borrego Health – Referral for Telehealth Visit Future State
Clinicas de Salud – Telepsychiatry Scheduling Current State
Clinicas de Salud – Telepsychiatry Appointment Current State
Chapa-De – Telehealth Current State
El Dorado Community Health Center – Telemedicine Referral Future State
Neighborhood Healthcare – Retinal Screening Current State
Neighborhood Healthcare – Telehealth Visit Current State
Open Door – Receiving Telemedicine Consult Notes Current State 
Shasta Community Health Center – Telemedicine Referral Future State
West County Health Center – Telemedicine Referral and Scheduling Current State



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