Five Ways to Jump Start Collaborative Problem Solving

Our Community Call covered five behaviors that help jump start collaborative problem solving.

In this video

00:12:03 — How mental & behavioral health is a driving health issue for students.

00:19:00 — How one teacher uses her own design research method to build relationships with her users (students) via ‘craft’-ernoons — non academic social crafting sessions open to all students — where they share about their hopes, challenges, and connect with each other.

00:25:20 — Here are five activities that promote behaviors for better problem solving: (1) How to run short sessions where you are creating content with your colleagues and reflecting on and prioritizing ideas as a group. (2) How to spend quality time learning about someone else’s experience. (3) How to share your work before it’s ready. (4) How to give and receive good feedback. (5) How to experience a new product or service you are curious about.

00:40:15 — We may not share the lived experience with users of our service (e.g. parents). We share ways you can learn about their experience while also working on rapport.

00:46:46 — What is an “analogous experience?”

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Five Ways to Jump Start Collaborative Problem Solving

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