Blake Gregory is the medical director at Alameda Health System and an alumna of Catalyst, CCI’s design thinking program. In this Peer Workshop, she shares how human-centered design methods now play a central role in her work.
You won’t want to miss Gregory describing with great clarity and conviction:
- How she involves all staff in hiring new leaders and the profound impact it has on her decision-making
- Why she uses Affinity Clustering on a weekly basis
- How having people draw their experience opens new conversations and increases empathy and understanding
Plus, there are a number of great questions with discussion from the audience!
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