Written by: Center for Care Innovations

Dr. Rich Frankel and Dr. Dean Schillinger discuss techniques to uncover and identify patient vulnerabilities and resilience through eliciting patient narratives and developing shared care plans.

The objectives of this webinar are to:

  1. Recognize the importance of eliciting the patient’s narrative, assessing for vulnerabilities, and identifying points of resilience.
  2. Identify clinical benefits of identifying vulnerabilities and resilience through case study.
  3. Understand the impact therapeutic relationships have on patient outcomes and clinician burn-out.
  4. Address frequently asked questions when developing therapeutic relationships.

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