PHASE Onboarding Playbook: Executive Leadership

What Leaders Need to KNOW

• PHASE is a population health management program developed by Kaiser Permanente  that aims to reduce heart attacks and strokes for patients at elevated risk with medication and lifestyle changes.
  Learn More: Participant’s Guide to PHASE, PHASE Clinical Evidence Summary
  • Since developing PHASE in 2002, Kaiser Permanente has reduced the incidence of heart attacks and strokes among its members by more than 60%.

• The initial focus of PHASE is HTN control, followed (in many agencies) by interventions for diabetes, smoking, BMI, and depression.
  Learn More: PHASE Reporting Template
• PHASE helps to positively transform care in your organization, beyond the PHASE program itself.
  Learn More: Building Blocks Summary

• • • It develops and strengthens population health management capabilities
    • It aligns with strategic initiatives such as PRIME, UDS, and P4P

• PHASE is win/win for patients and staff, who benefit from improved teamwork and successfully improving patients’ health.
• Participants in PHASE receive a grant (or incentives, if participating through a consortium) as well as training and technical assistance and the opportunity to learn from peers.
  Learn More: Participant’s Guide to PHASE
• Successful implementation hinges on a dedicated cross-functional team supported by senior leaders.
  Learn More: Participant’s Guide to PHASE

What Leaders Need to DO

• Allocate resources to meet grant requirements: Designate a team lead. Protect time for PHASE team to do the work.

• Meet at least quarterly with PHASE project lead to review data, progress toward goals.
• Announce and regularly review and refresh directives related to PHASE implementation. Align PHASE goals and capability building with other strategic priorities to amplify the impact.
• Support and authorize optimization of EHR to reinforce clinical guidelines and include clinical decision supports for PHASE protocol.
• Recognize team when meeting goals; provide support and problem solving when goals are missed.
• Develop and maintain relationships (outside your agency) with colleagues in PHASE adoption. Look for opportunities to partner across your community to improve HTN control.
• Keep Board of Directors apprised of PHASE progress and patient outcomes.

Download Know/Do as PDF