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This page includes all the most current announcements and follow-up resources for the program. Any late-breaking news will be posted here as well. Be sure to bookmark this page so that you don’t miss a thing!
|May 2020||Available here|
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Keep ahead of upcoming learning opportunities, reports, and data submissions.
|June 10 – Share & Learn session
Please register here in advance for this session on Zoom.
Share & Learn sessions are held monthly. We provide a focused space where teams across our PHASE and TC3 programs can learn from one another to share what is working or not working, and have access to “just in time” content for support in testing / operationalizing new approaches and workflows.
|July 8 – Share & Learn session||
Registration info and more details to follow.
We’ll post the latest resources shared with the program here.
|COVID-19 Nurse Advice Line Resources – These tools were shared by L.A. County Dept. of Health Services (LACDHS) to support their COVID-19 nurse advice lines:|
|Safety Evaluation of an Automated Remote Monitoring System for Heart Failure – This article describes the work done by LACDHS on automated remote heart monitoring for heart failure, which includes a telephonic data collection tool that supports effective population health management using automated speech recognition.|
|Getting Feedback from Staff – Community Health Center Network (CHCN) created a staff survey to assess how employees are adjusting to working from home and how the experience and communication could be improved. They also created this facilitator’s guide to lead small group discussions about how staff are doing in their personal and professional lives right now.|
|Empathic Communication on the Phone – With much of our work right now being conducted virtually, it’s so important to be able to listen and communicate skillfully over the phone. This document from Elizabeth at EMConsulting provides tips on how to do this. Check out other resources on motivational interviewing from the MI Community of Practice that some of you are participating in with Elizabeth and Sam.|
|CCI COVID-19 Resources – We’ve collected webinars, case studies, toolkits, and interviews to help support you and your organizations. Bookmark this page, as we will continue to update it as we develop new resources.|
|FQHC Workflows and Guides – Telehealth and Telephone Visits in the Time of COVID-19 – This article includes workflow examples for NextGen and eCW telephone visits, as well as guidance from Partnership HealthPlan and Borrego Health.|
PHASE participants may apply to various training opportunities offered below.
View past PHASE program resources that include past webinars, convenings, articles and more.