senior-9_1400x500_kponly_kaiser
Stay Up to date!

PHASE Support Portal

 

Navigate this Page:

PHASE Today

This page includes all the most current announcements and follow-up resources for the program. Any late-breaking news will be posted here as well. Be sure to bookmark this page so that you don’t miss a thing!

PHASE Newsletters

May 2020 Available here
April 2020
 Available here
March 2020
 Available here

Not getting the newsletter? Check your spam folder and get in touch with Wes.

Upcoming Activities

Keep ahead of upcoming learning opportunities, reports, and data submissions.

June 10 – Share & Learn session
(12:00-1:30 PM)

Please register here in advance for this session on Zoom.

Share & Learn sessions are held monthly. We provide a focused space where teams across our PHASE and TC3 programs can learn from one another to share what is working or not working, and have access to “just in time” content for support in testing / operationalizing new approaches and workflows.
July 8 – Share & Learn session

Registration info and more details to follow.

 

Latest Resources

We’ll post the latest resources shared with the program here.

COVID-19 Nurse Advice Line Resources – These tools were shared by L.A. County Dept. of Health Services (LACDHS) to support their COVID-19 nurse advice lines:
Safety Evaluation of an Automated Remote Monitoring System for Heart Failure – This article describes the work done by LACDHS on automated remote heart monitoring for heart failure, which includes a telephonic data collection tool that supports effective population health management using automated speech recognition.
Getting Feedback from Staff – Community Health Center Network (CHCN) created a staff survey to assess how employees are adjusting to working from home and how the experience and communication could be improved. They also created this facilitator’s guide to lead small group discussions about how staff are doing in their personal and professional lives right now.
Empathic Communication on the Phone – With much of our work right now being conducted virtually, it’s so important to be able to listen and communicate skillfully over the phone. This document from Elizabeth at EMConsulting provides tips on how to do this. Check out other resources on motivational interviewing from the MI Community of Practice that some of you are participating in with Elizabeth and Sam.
CCI COVID-19 Resources – We’ve collected webinars, case studies, toolkits, and interviews to help support you and your organizations. Bookmark this page, as we will continue to update it as we develop new resources.
FQHC Workflows and Guides – Telehealth and Telephone Visits in the Time of COVID-19 – This article includes workflow examples for NextGen and eCW telephone visits, as well as guidance from Partnership HealthPlan and Borrego Health.

Virtual Learning: Webinars

(PHASE 2020-2021)

May 12, 2020 - Monthly Share & Learn Session
May 12, 2020 - Monthly Share & Learn Session
Click for more details.
Our first planned in a series of monthly Share & Learn webinars. Through small group breakouts, teams can learn from one another to share what is working or not working – having access to “just in time” content to support them in testing / operationalizing new approaches and workflows, particularly in this shift to the virtual space amid the COVID-19 pandemic.
April 9, 2020 - Population Care During COVID-19: Caring for Patients with Chronic Conditions
April 9, 2020 - Population Care During COVID-19: Caring for Patients with Chronic Conditions
Click for more details.
Dr. Timothy Ho and Dr. Jeffrey Brettler presented and answered audience questions about how the Southern California Permanente Medical Group is handling the challenge of continuing to care for patients with chronic conditions, while also managing COVID-19.
March 31, 2020 - Virtual Kickoff Session
March 31, 2020 - Virtual Kickoff Session
Click for more details.
In lieu of the in-person Learning Session #1, this virtual session addressed chronic disease management in the context of COVID-19. Dr. Eric Henley from LifeLong Medical Care and Dr. Michael Mulligan from Chapa-De Indian Health facilitated and presented content.
February 2, 2020 - Kickoff Webinar PHASE 2020
February 2, 2020 - Kickoff Webinar PHASE 2020
Click for more details.
This kickoff webinar to the new cycle of PHASE provides important information about the program goals, structure, expectations and support model. All core team members of PHASE grantees should watch the recording.

In-Person: Learning Sessions & Site Visits

(PHASE 2020-2021)

March 31, 2020 - Learning Session #1 - CANCELLED DUE TO COVID-19
March 31, 2020 - Learning Session #1 - CANCELLED DUE TO COVID-19
This in-person session was cancelled due to COVID-19. CCI is hosting a 2-hour virtual session instead. Click for more details about the virtual session.

Training Opportunities

PHASE participants may apply to various training opportunities offered below.

IHI 2020 Virtual Trainings & Summits
IHI 2020 Virtual Trainings & Summits
See all offerings here.
Scholarships are available for these trainings and meetings. Apply for your teams to attend using this form.
Motivating Change 2020 Trainings
Motivating Change 2020 Trainings
Click for 2020 information.
Learn to enhance your patients' internal motivation with the Brief Negotiation model. Brief Negotiation is designed to enhance patients’ motivation for change in a brief clinical encounter.

Past PHASE Resources

View past PHASE program resources that include past webinars, convenings, articles and more.

View All