Includes all content for the day, including the speaker biographies for 15 Minutes of PHASE Fame Speakers, our Keynote Speaker Dr. Jamal Rana, and our workshop facilitators.
|Main Program Slides|
|Data Gallery Posters|
|Charter for Improvement (CFI) Update Template|
|Workshop Materials: Empanelment for Team-Based Care and Population Health Management, Regina Neal
Population Health Management Pyramid & Team-Based Care Worksheets
|Workshop Materials: Building Care Team-Patient Communication Skills, Michelle Nanchoff
|Workshop Materials: Patient Activation: Rethinking Non-Compliance, Juliane Tomlin
Workshop SlidesHandoutsPatient Activation Worksheet – Gallery Walk
PHASE Case Studies
Patient Activation: ACE Measure Survey – Altarum Institute
Patient Activation: Insignia Health Patient Activation Measure QuestionnaireSupporting Articles
Kaiser Permanente’s PHASE Implementation
Dr. Jamal Rana, MD, PhD, FACC
Chief, Division of Cardiology, East Bay, Kaiser Permanente; Adjunct Investigator, Division of Research, Kaiser Permanente Northern California
A Guy, a Team, a Mission: One Clinic’s Approach to Heart Health
Douglas Frey, FNP
Family Nurse Practitioner, Lifelong Medical Center
From Idea to Impact: Our Congestive Heart Failure Clinic Journey
Director of Population Health Management, San Joaquin General Hospital
It’s Up to All of Us: Extending the Hypertension Care Team Beyond the Clinic
Bo Greaves, MD
Hearts of Sonoma
Empanelment for Team-Based Care and Population Health Management: Connecting the Dots for Better Patient Engagement
Regina Neal, Qualis Health
Empanelment enables primary care practices to “change the game” for patients by making access to and continuity with their primary care provider (PCP) and care team possible – key ingredients for successful patient engagement. In turn, having a defined population of focus enables the PCP and care team to provide the right care to the right patient at the right time. This leads to improved outcomes and improved patient experience – which are also key requirements in a value-based environment.
In the workshop, empanelment expert Regina Neal will review key steps for empanelment. She will also discuss common challenges – and options for solutions – to help organizations continue to pursue empanelment, which offers high value for enabling population health management by care teams.
Using a QI framework, the workshop will assess strategies that care teams can use to support and engage their panel of patients to achieve improved BP control. The session will include opportunities for participants to identify empanelment barriers and “workshop” solutions with Regina and other participants.
Building Care Team–Patient Communication Skills to Enhance Health Outcomes
Michele Nanchoff, Institute for Healthcare Communication
Effective communication between members of the care team and patients yields numerous benefits — from more accurate diagnoses and more engaged patient decision making to improvements in job satisfaction and higher patient satisfaction scores.
Great! Now how do we get there?
Patient-centered communication skills are learnable. This fast-paced, research-based workshop from the Institute for Healthcare Communication will teach you these techniques and strategies – and give you a chance to practice.
Patient Activation: Rethinking Patient Non-Compliance
Juliane Tomlin, Center for Care Innovations
Do you struggle with compliance among your PHASE patients? This workshop will demonstrate a new way to approach these challenges: with the goal of “activating” your patients so that they have the knowledge, skills, and confidence to manage their own health and health care.
Research demonstrates that “activated” patients:
Through case studies and hands-on exercises, this workshop will provide tools and insights that you can take back to your team to set your patients up for success—by turning them into “activated” consumers who play a more engaged role in their own health.
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