Elizabeth Morrison discusses how empathy is evidence-based health care. This webinar also features a video from Cleveland Clinic , “Empathy: The Human Connection to Patient Care”.
This webinar was provided on October 2, 2014 for the ACE Academy, which is a virtual learning series on the essential components of building and sustaining a culture of communication excellence in a healthcare organization. The ACE Academy is intended to provide ongoing learning opportunities for ACE grantees, as well as other healthcare organizations that have implemented communication training programs in their organizations. It is a component of CCI’s ACE Initiative.