Written by: Center for Care Innovations

The SullivanLuallin Group reviews the rationale for patient-centered communication, strategies for measuring patient communication, and patient communication assessment tools.

This webinar was held on December 16, 2014 as part of the ACE Academy, which is a virtual learning series on the essential components of building and sustaining a culture of communication excellence in a healthcare organization. The ACE Academy is intended to provide ongoing learning opportunities for ACE grantees, as well as other healthcare organizations that have implemented communication training programs in their organizations. It is a component of CCI’s ACE Initiative.

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