Written by: Center for Care Innovations

Jeffrey Ring, PhD, Health Management Associates, discusses the components of culturally responsive care. This includes differentiating between awareness/attitudes, knowledge and skills, as well as how to evaluate clinical practice and communication quality for diverse populations.

This webinar was held on October 5, 2015 for CCI’s ACE Initiative. The ACE Academy is virtual learning series on the essential components of building and sustaining a culture of communication excellence in a healthcare organization. The ACE Academy is intended to provide ongoing learning opportunities for ACE grantees, as well as other healthcare organizations that have implemented communication training programs in their organizations. It is a component of CCI’s ACE Initiative.

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