Expanding Access through Team Care: Year in Review

Kickoff webinar for the thirteen participating clinic teams in CCI’s Expanding Access through Team Care program. This program is offered in partnership with Blue Shield of California Foundation.

A recording of the Expanding Access through Team Care: Monthly Webinar #2 on August 21, 2014. This is a monthly webinar offered to the thirteen participating clinic teams in CCI’s Expanding Access t…

Audio/visual recording of the Expanding Access through Team Care: Monthly Webinar #3 on September 18, 2014. This is a monthly webinar offered to the thirteen participating clinic teams in CCI’s Expa…

Expanding Access through Team Care: Monthly Webinar #4 Recording

Coleman Associates and Dr. Carolyn Shepherd discuss strategies to reduce no-show rates in order to expand access to patients.

West County Health Centers and MacColl Center for Health Care Innovation discuss expanding access by optimizing communication management.

Coleman Associates and Dr. Ed Wagner discuss assessing demand, scrubbing, using the QuickStart technique to maximize capacity, and reducing clinic visits.

Dr. Carolyn Shepherd discusses the use of the PDSA model to test changes and change management tips.

Recording from Expanding Access through Team Care: Monthly Webinar #8 on April 16, 2015 on Spotlight on Huddles & Managing Demand and Capacity, Cont.