In this webinar, Joanne Benham, Emma Fay and Mira Green, staff and stakeholders at the Community Action Partnership in San Luis Obispo (CAPSLO), share how they have leveraged human-centered design tools to engage their local teens. Through tools such as collaborative cycles and prototyping, they were able to uncover feedback and insights from their end-users, the teens themselves, on how to improve CAPSLO’s programming for youth.

CAPSLO helps individuals and families achieve self-sufficiency and economic stability through programs that focus on:

  • high-quality early education and child care
  • accessible, affordable dependent care
  • addressing barriers to safe, affordable housing and basic needs
  • health services and education
  • resource connection and navigation


Individuals who are interested in learning about how to more deeply engage their stakeholders, through the use of human-centered design tools.



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