Medication adherence can be a challenging part of implementing the PHASE protocol. Fortunately, Motivational Interviewing (MI) techniques offer a helpful strategy for addressing this hurdle.

As part of the November 16, 2017 PHASE in-person convening, Michael Cox of Kaiser Permanente donned his other hat, as accomplished Motivational Interviewing instructor, to share this important tool and illustrate its value in engaging PHASE patients to take those all-important hypertension medications.

Workshop Objectives

  • Improve medication adherence among your patients
  • Learn or refresh your knowledge of Motivational Interviewing techniques
  • Find out which MI strategies work best in helping patients at different levels of readiness see the importance of taking their PHASE medications

Workshop Resources

Presentation Slides

Workshop Speakers

Michael Cox, MS
Project Manager, Safety Net, Kaiser Permanente Community Benefit, Northern California

Michael Cox has been with Kaiser Permanente for over 21 years.  As the first Clinical Health Educator in Kaiser Permanente’s Adult Primary Care Redesign Project, he helped pioneer chronic condition group visits.  He was also the first trainer in Northern California for Motivating Change, the Kaiser Permanente counseling program for helping patients think about health behavior change, and created online Motivating Change training programs for Kaiser Permanente’s Regional Health Education.

Since 2007, Michael has been a part of the Community Benefit Program, working to further partnerships between Kaiser Permanente and the safety net.  In 2010 he received the James Vohs Award for Quality for adapting PHASE for the safety net.

Michael received his BA in Biology from the University of Chicago and his MS in Molecular, Cellular, and Developmental Biology from the University of Colorado, Boulder.



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