The CCI Resource Center

Learn the basics of how a virtual telephone visit system works to improve access for patients and reduce workload for providers.

To thrive under the new payment models, health centers will need to start using social determinants data to target the right care at the right patients.

San Mateo Medical Center worked with data science startup Lumiata to pilot predictive and prescriptive analytics that can both map an individual patient’s likely outcomes and identify population-lev…

San Mateo Medical Center used patient engagement platform 22otters to prepare and educate patients before a colonoscopy.

An innovative email notification system helps care managers save time and stay in the loop when patients seek or leave rescue care.

Open Door Community Health Centers has been developing innovative ways to incorporate clinic gardens into their care practice and philosophy.

In 2006, a group of San Francisco physicians recognized that the health care system wasn’t meeting the needs of people coming home from incarceration. Individuals were being unnecessarily hospitaliz…

Waiting rooms have long been major pain points in the patient experience, causing frustration and anxiety that saps efficiency and degrades health outcomes. Can the waiting room be reinvented? As part…

A training project teaches providers and staff to use iPads cameras to record patients sharing about their struggles and experiences.

How can we break down the silos that wall-off schools, clinics, and families from each other?

This team-based workflow allows nurses to help providers squeeze in more billable visits into a day.

All together now — singing is good for your health.

Asthma is expensive. This chronic inflammatory disease costs the United States $56 billion each year. It’s among the leading causes of hospital stays for children, and adult suffers miss about 14 mi…

More than 25 million Americans are suffering from chronic pain, and the overprescribing of opioids to treat these patients is helping fuel to the country’s growing opioid epidemic. Doctors now face…

Coaching has been shown to help patients adopt the habits they need to treat or prevent some of the most costly chronic conditions. Omada Health offers a digital platform that offers patient support g…

A platform for electronic curbside consults can help improve the interface between primary and specialty care for vulnerable patients.

Getting patients to show up to their medical appointments remains one of the biggest problems facing community health today. Hitch Health tackles these no-shows by linking the electronic health recor…

New policy changes offer opportunities for health centers to use telehealth-connected dental teams to offer community-based oral health services.

Are no-shows an efficiency annoyance or an opportunity to offer additional same-day appointments for acute care?

Four years ago, Kaiser Permanente introduced LifeLong Medical Care to its award-winning population health management program to care for people most at risk for heart attacks and strokes. It’s calle…

West County is improving patient care and communication by giving each patient a printed summary of every visit with their medical provider.

Roots Community Health Center is giving formerly incarcerated Californians a fresh start — at home, in the workplace, and for their health.

What happens when an employer and a clinic partner up to create a responsive, localized, and personalized employee wellness program? Employees are not only more health conscious, but they are also hap…

San Joaquin General Hospital uses Kaiser Permanente’s award-winning population health management program to care for people most at risk for heart attacks and strokes. It’s called PHASE, or Preve…