With the rapid expansion of telemedicine in light of the COVID-19 pandemic, ensuring that remote care reaches diverse, low-income patients and promotes health equity, rather than exacerbating health d…

Do you want to learn how to design and deliver better services, then immediately put those skills to work? Looking for how-to videos and guides from leaders in the field and your peers? Curious about…

We’re in this together. With your help, we’ve been crowdsourcing the best resources — toolkits, webinars, case studies, playbooks, and more — to support you and your organizations during this pan…

Is a telehealth coordinator essential for sustaining virtual care services?

Why should you use patient experience and satisfaction surveys for telehealth visits?
It’ll inform quality improvement efforts at your health center, benefitting both patients and providers in seve…

Dan Kurywchak is on a mission to save you from yourself – technologically, that is.

“Our goal was the health of this community. With COVID, I was watching the intense focus on healthcare and the vacuum around it getting bigger and bigger. We wanted to bridge that gap.” — Dr. Mini K…

It wasn’t the first time Dr. Rachel Stern heard some of her primary care patients sharing wildly inaccurate, even dangerous advice about COVID-19.
As she conducted telephone visits to San Francisco…

In this time of COVID-19, safety net providers are looking for solutions for providing care without requiring patients to physically go into the clinic. Many are switching their scheduled in-person vi…

On November 15, 2019, telehealth coordinators, health center leaders and Medi-Cal managed care plans in the Sustainable Models of Telehealth in the Safety Net Learning Community gathered to:

E…

On May 21, 2019, the Sustainable Models of Telehealth in the Safety Net Learning Community gathered to:

Explore telehealth workflow maps for retinopathy, telehealth referral and preparation pr…

Bobbi Hooks’ grandson Maurice has cerebral palsy and needs to see a neurologist regularly to control his seizures.

“For a lot of these kids, it’s the first time they’ve seen the dentist.”
Tooth decay and disease have been described as a silent epidemic among California’s low-income children. See how El…

After losing two children in a brutal attack, Debbie suffered from PTSD and depression. With few mental health professionals in rural Anza, Calif., she struggled to get the help she needed.
Then a lo…

On November 5, the Sustainable Models of Telehealth in the Safety Net Learning Community gathered to:

explore models of billing, contracting and reimbursement for telehealth
network with p…

Melissa’s rheumatoid arthritis had gotten so bad she couldn’t walk. Then her community health center, Chapa-De Indian Health, implemented telehealth.

Sustainable Models of Telehealth in the Safety Net In-Person Workshop

Jill Hill is a patient at Chapa-De Indian Health, one of the health centers participating in our Sustainable Models of Telehealth in the Safety Net program.

On November 13, the Sustainable Models of Telehealth in the Safety Net Learning Community gathered to:

learn about our health plan partners telehealth goals, approach to reimbursement and addr…

This webinar held on October 6, 2017 was the kick-off webinar for the teams participating the in CCI’s Sustainable Models of Telehealth in the Safety Net Program.

Program Manager Alexis Wielunski says telehealth holds the promise of increasing the volume of specialty care in community health settings. In the case of rural areas, it could help both patients and…