The CCI Resource Center

To improve retention, recruitment, and provider satisfaction, Hill Country Health and Wellness Center piloted medical scribes.

This case study was prepared by Kristene Cristobal of Cristobal Consulting, contracted evaluator for the Spreading Solutions That Work program.
When patients visit providers, the experience can be ha…

Olive View-UCLA Medical Center improved the frequency and quality of the advance care planning conversations by using a group visit model.

East Valley Community Health Center implemented diabetes group visits to improve their patients’ health and health care.

People are using behavior change theory and might not even realize it.

One major barrier to implementing, spreading and sustaining change is insufficient attention to the teamwork required to make organizational improvements.

CCI hosts a kickoff webinar for organizations participating in the new Spreading Solutions That Work program.

We provide an overview of the Request for Applications for the 2018 Spreading Solutions That Work program.

This session was focused on creating workarounds for implementing Spanish language patient portals.

This webinar is a mid-project check-in for teams implementing medical scribes as part of CCI’s Spreading Solutions That Work program.

In this webinar, teams discuss patient portal data visualization techniques, including common themes in dashboards.

This webinar continues the discussion about HR and scribes, a topic which includes roles and responsibilities, pay, hiring processes and more.

In this webinar, teams discuss their strategies and challenges around training patients and staff on patient portal use.

Michaela Boucher and Charles Kitzman from Shasta Community Health Center share their experiences and knowledge around hiring scribes, the interviewing process, payment, and career advancement.

This webinar discusses how medical scribe programs are structured in health centers and how scribes relate to their assigned providers.

In this webinar, teams discuss their strategies and challenges around enrollment and functionalities with resetting patient portal passwords.

In this webinar, teams discuss their strategies for patient portal workflows.

Michaela Boucher and Charles Kitzman of Shasta Community Health Center give an overview of what it takes to implement medical scribes in an organization, the barriers and benefits, and lessons learned…

Michaela Boucher from Shasta Community Health Center talks about medical scribe duties and workflow in this webinar.

A brief on a review of literature on best practices in spreading healthcare innovations.

Serve the People implemented nurse co-visits as part of CCI’s 2015-2016 Spreading Innovations program. Learn about their journey and model here.

San Mateo Medical Center implemented telephone visits as part of CCI’s 2015-2016 Spreading Innovations program. Learn about their journey here.

Western Sierra Medical Clinic improved its patient portal as part of CCI’s 2015-2016 Spreading Innovations program. Learn about their journey here.

A look at what CCI has learned about the best ways to help proven innovations and solutions spread across the safety net.