When patients visit providers, the experience can be hampered by the use of the electronic health record, whether it’s difficult to use, time consuming, or hinders the clinical documentation process.
At the same time, primary care provider burnout is being driven by the demands of documentation, as clinicians spend extra hours each night writing notes instead of spending time with their families. The result in low satisfaction and high turnover. Medical scribes are a promising way to help providers focus on their interactions with patients and increase joy in work. An estimated one in five practices with an electronic health record (EHR) currently use scribes.