JOURNEY MAP

Virtual Visit Resources

As our health system continues to adapt to virtual care, our team has worked with members of the CCI community to compile resources to help you better engage your patients. Click along the timeline below and you will find helpful resources for each step along the patient journey. You can also filter resources by different audiences, from the patients themselves to administrators.

Telehealth: Leadership & Administration
STRATEGIC PLANNING AND IMPLEMENTATION
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Digital Health Equity: Bridging the Gap in Team Based Care
CHEROKEE HEALTH CENTER
Making the Case for Telehealth Video: a customizable deck
CENTER FOR CARE INNOVATIONS
Assessing Provider Capabilities, Attitudes and Preferences about Telehealth
HEALTH INFORMATION TECHNOLOGY, EVALUATION, AND QUALITY CENTER
Driver Diagram: Delivering High-Quality Video Visits
CENTER FOR CARE INNOVATIONS
Listen: Making Accessible Video Visits a Priority
CENTER FOR CARE INNOVATIONS
Making Telehealth Work: Insights from the California Safety Net
CENTER FOR CARE INNOVATIONS
Telemedicine Licensure and Reimbursement
CENTER FOR CARE INNOVATIONS
Evidence for Telemedicine Efficacy and Quality
CENTER FOR CARE INNOVATIONS
Virtual Care Strategic and Tactical Deployment Maturity Self Assessment Model
Jim Meyers, DrPH
GETTING STARTED: ROLES & FUNCTIONS
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Telehealth Support Specialist Job Description
PETALUMA HEALTH CENTER
Removing Barriers to Health Care: Denver Health Boosts Telehealth Visits By Hiring Patient Navigators and “Trans-Creating” in Multiple Languages
CENTER FOR CARE INNOVATIONS
3 Reasons Why You Need a Telehealth Coordinator
CENTER FOR CARE INNOVATIONS
Job Description: Telehealth Support Specialist
R.O.A.D.S. Community Care Clinic
Telehealth Project Board Template
roots community health center
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telehealth technology and infrastructure
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Tyto Care/Hybrid Care Discussion [TICF Peer Expert Session #1]
UNIVERSAL COMMUNITY HEALTH CENTER & WEST COUNTY HEALTH CENTER
How White Memorial Community Health Center Improved Video Visit Infrastructure and Assessed Patient Satisfaction with Telemedicine
CENTER FOR CARE INNOVATIONS
Telehealth and Digital Tools Equity Assessment
HEALTH INFORMATION TECHNOLOGY, EVALUATION, AND QUALITY CENTER (HITEQ)
Technical Considerations When Choosing Medical Devices In The Clinic And Home
CENTER FOR CARE INNOVATIONS
Technical Considerations When Choosing Your Telemedicine Platform
CENTER FOR CARE INNOVATIONS
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