JOURNEY MAP

Virtual Visit Resources

As our health system continues to adapt to virtual care, our team has worked with members of the CCI community to compile resources to help you better engage your patients. Click along the timeline below and you will find helpful resources for each step along the patient journey. You can also filter resources by different audiences, from the patients themselves to administrators.

Remote Patient Monitoring: Clinic Workflow
1. Appointment Making
2. Appointment Confirmation
3. Pre-Coordination Visit
4. PATIENT Visit
5. Post Follow-up Visit

It’s important to get buy-in from staff, outline roles and responsibilities to support patients using the devices, identify specific patient characteristics that might benefit from RPM, and identify the data needed to measure effectiveness. On-going care management processes and workflows are also key, so that readings from the devices can be integrated into the care process at the right time for the right provider.  These requirements should be identified at a high level in the planning phase, however, once the specific characteristics of the devices and care management services are known, staff can be trained and processes can be defined at a more granular level.

[Note: Training materials for staff - aimed at educating patients on devices – are found here.  Materials targeted directly for patients are found in the Patient Engagement section].

Care TEam Workflows
Monitoring Workflows for Registered Nurses (RNs)
Country Doctor Community Health Centers
Clinic Workflows
Sending Electronic Forms to Patients
Clinica Family Health
Clinic Workflows
Motivational Interview Workflow for Patients with Diabetes
Los Angeles Christian Health Centers
Clinic Workflows
Self Measured BP Clinic Guide
Community Medical Centers
Clinic Workflows
RPM Clinic Policies and Procedures
Share our Selves Corporation
Clinic Workflows
Diabetes In Pregnancy: Outpatient Workflow
Eisner Health
Clinic Workflows
Remote BP Monitoring Process Map/Workflow
community medical centers
Clinic Workflows
Blood Pressure Remote Monitoring Distribution and Follow Up Workflow
community medical centers
Clinic Workflows
Documenting Remote BP Readings in NextGen
Documentation & Device Workflows
Documentation & Device Workflows
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