JOURNEY MAP

Virtual Visit Resources

As our health system continues to adapt to virtual care, our team has worked with members of the CCI community to compile resources to help you better engage your patients. Click along the timeline below and you will find helpful resources for each step along the patient journey. You can also filter resources by different audiences, from the patients themselves to administrators.

Telehealth: Patient Engagement

PREVISIT SUPPORT: Providing any needed support to the patient before their appointment day/time. This can include digital literacy screenings, telehealth system walk-throughs, etc.

GETTING HELP WITH ACCESS
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Common Telehealth Terms (Cantonese)
CALIFORNIA TELEHEALTH RESOURCE CENTER
Common Telehealth Terms (Vietnamese)
CALIFORNIA TELEHEALTH RESOURCE CENTER
Common Telehealth Terms (Spanish)
CALIFORNIA TELEHEALTH RESOURCE CENTER
Setup guides | Patient Portal
Joining your telehealth appointment
west county health centers & zoom televisits
Patient Web Portal Pamphlet
White Memorial Community Health Center
Setup guides | Hardware & Software
Telemedicine Technical Support for Patients
CENTER FOR CARE INNOVATIONS
Vidyo - Mobile Phone Video Visits
STRIDE COMMUNITY HEALTH CENTER
Telehealth Guide for iOS (iPhone, iPad)
Los Angeles County Department of Public Health
How-to | Telehealth from your smartphone
West County Health Centers & Zoom Televisits
How-to | Telehealth from your computer
West County Health Centers & Zoom Televisits
Patient Video Tutorial
Northeast Valley Health Corporation
Patient Instruction Video - iPhone
North East Medical Services
Patient Instruction Video - Email
North East Medical Services