As our health system continues to adapt to virtual care, our team has worked with members of the CCI community to compile resources to help you better engage your patients. Click along the timeline below and you will find helpful resources for each step along the patient journey. You can also filter resources by different audiences, from the patients themselves to administrators.
APPOINTMENT CONFIRMATION: The process of responding via verbal confirmation through phone call, or a text message/patient portal response of continued availability to attend an appointment. Responses can also include needing to cancel or reschedule an appointment.
