JOURNEY MAP

Virtual Visit Resources

As our health system continues to adapt to virtual care, our team has worked with members of the CCI community to compile resources to help you better engage your patients. Click along the timeline below and you will find helpful resources for each step along the patient journey. You can also filter resources by different audiences, from the patients themselves to administrators.

Telehealth: Clinic Workflow
1. Appointment Making
2. Appointment Confirmation
3. Pre-Coordination Visit
4. PATIENT Visit
5. Post Follow-up Visit

PATIENT VISIT: The patient’s health care needs are assessed and provided care (addressed) by a provider or via telehealth platform.

LANGUAGE SERVICES
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