Peer Sharing: Health Center Leaders Discuss Prioritizing Video Visits

Leaders from West County Health Centers and White Memorial Community Health Center discuss why they made video visits a priority for their organizations, explain how they supported their teams in that journey, and share some practical advice.

“Virtual behavioral health visits are just a no-brainer for our teens who are having such a hard time during this pandemic, especially here in Boyle Heights,” said Grace Floutsis, MD, White Memorial‘s CEO and chief medical officer. “We’re seeing a lot of grief and [severe stress] that go along with being quarantined and the financial difficulties their families are facing. And students who were able to hook up with us for video visits really liked that. We’ve also found video visits are really, really good for episodic pediatric care.”


  • Dr. Jason Cunningham, CEO of West County Health Centers
  • Dr. Grace Floutsis, CEO and CMO of White Memorial Community Health Center