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Technology Hub Homebase

Hello, Hubs!

This website is a support center for Technology Hub participants.

For general information about our Technology Hub program look here.

Program Gives & Gets | Deliverables | Priorities and Timeline

Program & Grant Expectations

Hub participation is invitation-only. A pre-requisite to joining is a commitment to research and test at least one digital solution by August 2019.

What you GET as a Hub…

$5,000 stipend

Access to up to $80,000 seed funding for tech pilot projects

Access to conference funding

Aspen IDEAS Festival Health conference (up to $2,500 reimbursed)
SXSW Conference (up to $3,000 reimbursed)

Access to Learning Network

Onsite Meetings with Learning Community, starting with San Mateo site visit (same-day travel reimbursed)
Network with peer tech-forward safety net provider organizations
Access to RAVEN and inventory of reviewed and tested digital solutions relevant to the safety net
Exposure to safety net relevant vendors and tech demos

Technical Assistance (TA)

TA available at no cost to you includes: Legal, contracting and negotiation, evaluation and measurement, pilot design, project sustainability

What you GIVE as a Hub…

Bimonthly learning network meeting participation (~15 hours)

Sharing about your work challenges via sounding board (1x/yr – minimal prep)
Sharing about pilot progress via case study Q&A (1x/yr – minimal prep)
Survey Monkey feedback on tech demos
Peer thought partnership on sounding boards
Real-time evaluation activity contributions

Evaluation interview and survey participation (2 hours total)

2 Deliverables (~5.5 hours total)

Update pipeline project dashboard Apr. & Oct. 2019 (30 minutes)
Develop case study by Aug. 2019 (5 hours including call w/ copy editor to finalize)

Key Dates

Program Kickoff:	Jan 2018
CCI-Hub Site Visits:	Feb-April 2018
SNIN Meeting:	May 2-3, 2018
Onsite Convening	Aug 29, NEVHC
Case Study #1 Materials Due:	Dec 2018
Pipeline Dashboard Update #3	Apr 2019
Onsite Convening #2	May 2019, San Mateo
Case Study #2 Materials Due:	Aug 2019
Pipeline Dashboard Update:	Oct 2019
Program Ends:	Dec 2019

Current Cycle Priority Areas

What are the focus areas?

Texting for Better Care, Communication, and Access: Self-scheduling appointments | Case management | Portal outreach and enrollment | Waitlist management | Patient ETAs
Case Management: Remote patient monitoring | Automating case management
Patient Intake: Waiting room experience | Collecting patient data | Digitizing paperwork | Patient flow
Community Non-Clinical Resource Referrals and Access: Accurate Directory | Navigation | Referral Pathways | Closing the Loop
Population Health Management: Population risk stratification | Roster management | Outreach to assigned but not seen
Non-Emergency Medical Transportation: Alternatives to private shuttles (i.e. ride sharing)

Download Priorities

Program Deliverables

2019 Case Study

By August 2019, we’ll need your completed 2019 Case Study template draft.

How to complete and submit your case study:

Finalize your Case Study topic with your team.
Go to the Hubs Google Drive folder and create a copy of this template. Place the copied doc into your organization’s folder and begin completing the template.
Upload all other supporting files into your org folder.
Email Angela when your case study is complete.

Need inspiration? Check out all case studies here.

Pipeline Dashboard

The Pipeline Dashboard is a comprehensive list of solutions your fellow Hubs have tested or considered.

The dashboard is a record of technology solutions you’ve considered or tested at your organization. The dashboard is a resource for you to see the history of who’s tried what, and whether or not they chose to proceed with the solution.

Hubs provide updates on the status of their solutions on a semi-annual basis. Have feedback on how to make this process better? Let us know!

The next update is due October 2019.

Access Pipeline Dashboard

Technology Project Life Cycle

Here is an overview of the process used to pilot technology solutions.

Sometimes organizations come to the program with a technology solution they are ready to try in action; other times we do the early legwork to scan the market for solutions that might address the organization’s problem.