This is a story of practice transformation in Riverside, Calif. Riverside Physicians Network, an independent practice association (IPA) participating in the Practice Transformation Initiative, works with 40 small medical practices in the region to help them meet the administrative requirements to sustain their businesses.
With quality patient care at the forefront, Riverside Physicians Network supports small practices in their network by providing education and tools and facilitating internal process improvement. The goal is to make these practices can be better equipped to provide standard preventive care to their patients and also manage the requirements laid out by health plans. Small practices in the Inland Empire have been much more autonomous in the past, so the progress Riverside Physicians Network has seen in getting practices excited to collaborate is a testament to the value of centralized administrative services. Patients are getting more preventive screenings and these small practices are operating more effectively — without needing to do it all on their own.
Practice transformation is about improving and optimizing health care delivery following the quadruple aim:
- Lower healthcare costs,
- Increased quality of services,
- Improved patient experience, and
- Increased staff vitality and joy in practice.
