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Laura Blumenthal

Do you want to learn how to design and deliver better services, then immediately put those skills to work? Looking for how-to videos and guides from leaders in the field and your peers? Curious about turning a "best practice" into your practice?

CCI Academy is your new best friend.

For the past 20 years, CCI has helped health and community-based organizations design and deliver better experiences in underserved communities across the country. But the sad reality was that the bulk of this knowledge — access to the subject matter experts, helpful templates, and peer advice — was hidden within our closed-cohort programs that not everyone could join. We've heard from many organizational leaders who found our design thinking program transformational, but struggled to build that same capacity for their broader team. Sometimes organizations aren't eligible or can't realistically commit to our program expectations. And we didn't have a way to help the organizations that comprise the "health care safety net" better learn from us and each other. Until now! We are liberating CCI's top learning resources so that you can put them to practice any day, on your own timeline via CCI Academy — our first online learning community that already has more than 800 members from around the country.

Join CCI Academy

Our goal is that every time you visit CCI Academy, you come away with something you can apply to your own work that very same day. As members, you and your colleagues can access short courses led by experts, peer workshops, and topical discussions to help you better serve your communities. Right now, we cover:
  • COVID-19 Response, Telehealth and Virtual Care
  • Human-Centered Design and Creativity Techniques
  • Self Care, Resilience, and Trauma-Informed Practices
  • Piloting Technology Solutions
Soon we'll offer:
  • Catalyst Basics — our flagship human-centered design training in an online format
  • The ABCs of Quality Improvement
  • Data Analytics
And we're always looking to you for new ideas. So how can you be sure to gain exclusive access to new resources as they are released? Become a member right now. It's free to create an account and helps us both (1) tailor new content to your needs and (2) protect the content from Internet gremlins.

Get access to our full library of content and members-only benefits.

Let's design a better safety net together!

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Stop Dreaming, Start Doing. Join CCI Academy Today!

May 21, 2020
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By
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Do you want to learn how to design and deliver better services, then immediately put those skills to work? Looking for how-to videos and guides from leaders in the field and your peers? Curious about…

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Getting Out to Get Smarter

May 8, 2019
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By
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Part of cultivating a creative professional mindset is about exposing yourself to new perspectives and ideas.

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Your New Go-To Design Method: The Service Blueprint

September 18, 2018
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By Kendra Chaikind
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The ‘Peerless’ Value of Peer Learning

March 28, 2018
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By Kendra Chaikind
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A Jargon Exorcism

September 11, 2017
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By Orbit Media
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Program Manager Laura Blumenthal writes, “Improving access is not only about where and with whom we work, it’s about how we communicate.”

seeds
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Slowing Down to Plant Seeds

May 31, 2017
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By Orbit Media
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Innovation Program Manager Laura Blumenthal reflects on new and upcoming programs and taking the time to align efforts effectively.

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Celebrating Everyday Innovation

February 22, 2017
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By Orbit Media
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How finding examples of “unglamorous” innovations can inspire ingenuity in your work.

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Becoming a Question Artist

November 4, 2016
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By Orbit Media
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How can we learn to ask better questions—questions that will help us find innovative answers?

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Walking the Tightrope as Funder and Coach

July 28, 2016
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By Orbit Media
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Do you see conflicts in playing these two roles at the same time?

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