As senior program manager, Laura leads initiatives that build capability in design thinking, seed innovative ideas to address social needs in community settings, and test digital technology. She also leads CCI Academy — a free way for you to learn innovation skills at your own pace and connect with professional peers.

Before joining CCI in 2016, Laura led special projects at Blue Shield of California Foundation. There, she managed a national campaign with the White House and nonprofit coalitions to bolster investments in veteran-serving organizations, operationalized internal performance management systems, and stewarded grants supporting the safety net. In previous roles at state and federal government agencies, she consulted on healthcare reform implementation projects and published research on Medicaid and uninsured populations. Laura was also a small business development volunteer with the U.S. Peace Corps in Senegal.

Laura has practiced design research in corporate and community settings for over 15 years, coaches teams in design thinking, and is trained in Lean process improvement and Agile methodologies. She holds a master’s degree from Princeton University’s School of Public and International Affairs and a bachelor’s degree from NYU’s Stern School of Business. She loves salsa bars, both the taqueria and dancing kinds